Chiropractic Assistant/Receptionist with Restore Chiropractic & Wellness
Calgary, AB (West Beltline)
Restore Chiropractic & Wellness is a patient-centered chiropractic clinic dedicated to helping people live healthier, more active lives through personalized care. Our patients appreciate the welcoming atmosphere, individualized treatment, and strong sense of community that makes Restore feel like family.
As our practice continues to grow, we are looking for a Chiropractic Assistant/Receptionist who is passionate about creating exceptional patient experiences and supporting the smooth day-to-day operation of the clinic. This is an opportunity to become a valued long-term member of a close-knit team and grow alongside the practice.
About the Role
You will be the first point of contact for patients and play an essential role in ensuring every person who walks through our doors feels welcomed, cared for, and supported. The ideal candidate is organized, professional, personable, and thrives in a busy healthcare environment.
Key Responsibilities
- Welcome patients and create a positive, friendly, and professional clinic experience
- Manage patient check-in and check-out processes using the clinic's Electronic Health Record (EHR) system
- Schedule appointments, follow-up visits, and maintain efficient patient flow throughout the day
- Answer phone calls, emails, and patient inquiries promptly and professionally
- Collect payments and process transactions accurately
- Maintain organized and confidential patient records while ensuring compliance with privacy regulations
- Coordinate and communicate with insurance companies, lawyers, and other stakeholders regarding Motor Vehicle Accident (MVA) claims
- Assist with direct billing and insurance-related administration
- Open and close the clinic according to established procedures
- Maintain a clean, organized, and welcoming reception area
- Support the chiropractor with administrative projects and other clinic duties as required
Qualifications
- Minimum 2 years of customer service, hospitality, medical office, or administrative experience
- Exceptional interpersonal and communication skills
- Strong organizational abilities and attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
- High level of computer literacy and confidence learning new software systems
- Interest in health, wellness, and patient care
- Experience with direct billing, healthcare administration, or insurance claims is considered an asset
- Previous experience in a chiropractic, physiotherapy, massage therapy, or healthcare setting is an asset
What We Offer
- Competitive hourly wage of $21.00 – $24.00, based on experience
- Paid time off
- Employee discounts on chiropractic care and wellness products
- Supportive and collaborative work environment
- Opportunity to build a long-term career with a growing practice
- Meaningful work helping patients improve their health and well-being
Schedule
Monday: 8:40 AM – 12:30 PM / 1:30 PM – 6:20 PM
Tuesday: 12:40 PM – 7:20 PM
Wednesday: 7:40 AM – 1:20 PM
Thursday: 11:40 AM – 6:20 PM
Saturday: 7:40 AM – 12:20 PM (twice per month)
Apply
If you are passionate about delivering outstanding customer service and want to be part of a clinic that truly values its patients and team members, we would love to hear from you.
Please submit your resume and a brief cover letter outlining your experience and interest in the position.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: $21.00-$24.00 per hour
Work Location: In person
