About Kendrix Technologies
Kendrix Technologies is a fast growing security and low voltage technology company built by people who take pride in solving real world challenges. We operate in dynamic commercial, industrial, institutional, and multi residential environments, delivering smart, reliable systems that protect people, property, and operations.
Our team works hands on with access control, video surveillance, intrusion detection, intercoms, electronic locking hardware, parking systems, and building automation, adapting solutions to each client rather than relying on one size fits all approaches. We thrive in environments that reward initiative, problem solving, and the willingness to roll up your sleeves and figure things out with your team.
At Kendrix, entrepreneurial grit is in our DNA. Team members are trusted to own their work, collaborate closely across disciplines, and contribute ideas that move the business forward. We invest in our people, creating clear paths for skill development, leadership growth, and long term careers for those who want to help build something meaningful together.
If these values resonate with you, keep reading.
Position Overview
Citiloc is seeking a skilled and dependable Locksmith to deliver high-quality locksmithing services across commercial, residential, industrial, and institutional environments throughout the Lower Mainland.
This is a hands-on field role. The successful candidate will be responsible for the installation, servicing, repair, and troubleshooting of mechanical and high-security locking systems, while delivering exceptional customer service and representing Citiloc professionally on every job site. This position reports to the Operations Manager.
Key Responsibilities
Locksmithing & Service Execution (Primary Focus)
- Follow Citiloc standards, policies, and safety procedures
- Install, service, repair, and maintain mechanical and electronic locking hardware
- Work across commercial, residential, industrial, and institutional environments
- Install and service high-security locking systems, including Medeco high-security systems
- Re-key, master key, and set up keying systems
- Diagnose and troubleshoot lock and door hardware issues
- Install and adjust door closers, electric strikes, magnetic locks, and panic hardware
- Respond to service calls in a timely and professional manner
- Attend and participate in site meetings
- Coordinate with other trades on active job sites
Customer Service & Site Conduct
- Deliver a thorough, professional customer service experience on every job
- Communicate clearly and effectively with clients, trades, and team members
- Represent Citiloc professionally and maintain a positive client relationship
Documentation & Record Keeping
- Complete work orders and service reports accurately
- Maintain accurate keying records and system documentation
- Provide clear and accurate documentation to the management team
Ad Hoc Responsibilities
- Provide on-site support to field staff as required
- Act as a technical resource for locksmithing and door hardware questions
Knowledge, Skills, Experience & Education
- Minimum 2+ years experience in commercial, residential, industrial, and institutional locksmithing required
- Proficient with Medeco high-security systems
- Critical thinking, problem-solving, and strong diagnostic skills
- High-level communication skills
- Thorough customer service ethic
- Ability to work in a team and independently
- Strong teamwork skills (a team sport background is an asset)
- Computer and record-keeping skills
- Mechanical aptitude and manual dexterity is an asset
- Punctual, reliable, self-motivated, calm under pressure, and detail-oriented
- Takes pride in their work
- Safety conscious
- Valid driver's license with clean driving record
- Security Worker's License
- Clean criminal record
What We Offer
Comprehensive Benefits & Support
- Competitive hourly wage
- Full benefits package
- 100% paid certifications and training—we invest in your professional growth
- Relocation assistance for qualified candidates outside the city or province
Growth & Career Development
- Clear pathways for advancement within the company
- Ongoing hands-on learning and mentorship from experienced leaders
- Opportunities to move into senior, lead, or specialist roles
Inclusive & Positive Work Culture
- A respectful, collaborative, and safety-first environment
- A team that values diversity, inclusion, and open communication
- Leadership that listens, supports, and recognizes great work
#KTHP
Why Kendrix Technologies
At Kendrix, we believe great buildings start with great people. You’ll join a collaborative, growth focused team where your work directly supports meaningful projects, trusted clients, and long term company success. You will be a part of building Canada’s next leading technology integrator and we are committed to growing together!
Benefits
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Extended health care
If this opportunity excites you and you think you’d be a great fit, we’d love to hear from you.
Ready to be awesome? Apply today and help us build something special.
Kendrix is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
