4 meilleures offres (front desk agent, brockville, on) (à pourvoir)

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Front Desk Receptionist
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Assist with administrative tasks such as filing, scanning, and data entry. Answer phone calls, take messages, and direct calls to the appropriate person.
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SPECIFIC DUTIES

Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful.
Greet all guests with a positive attitude and a well-groomed appearance, a smile, recognition and a proper KOA uniform and name tag.
Handle all guest issues with respect by listening and acknowledging their concern.
Follow all KOA guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment.
Handle daily, weekly, and monthly scheduled stocking and cleaning programs as requested by the Guest Services Supervisor, Campground Manager and/or Owner(s) for all front office and store facilities.
Promote local attractions, as well as the KOA system,throughValue Kard sales, referrals to other KOA’s, and being knowledgeable of all national and local advertising and discount programs.
This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

EXPECTED RESULTS

All guests are greeted immediately with friendly, helpful and professional guest service delivery.
Demonstration of a positive attitude with guests, management, team members, and vendors.
Careful and accurate money handling.
Promotion of this KOA and entire KOA system.
Well-groomed appearance and appropriate, clean KOA uniform and nametag.
Attention to detail when taking reservations and/or registering guests.

JOB QUALIFICATIONS

PHYSICAL REQUIREMENTS

Ability to respond to telephone calls, hear issues, give direction while viewing computer screens

Job Types: Full-time, Part-time

Pay: From $18.10 per hour

Work Location: In person