Job Summary
The Warehouse Administrator / Yard Coordinator is responsible for a wide variety of administrative, customer service, logistics, and yard management duties in support of warehouse operations. This role serves as a key communication link between customer service, customers, drivers, warehouse personnel, and management while ensuring accurate documentation, efficient trailer movement, inventory control, and facility security. The incumbent provides administrative support, coordinates inbound and outbound shipments within the yard, manages yard activities, and delivers exceptional service to both internal and external customers.
Essential Functions & Responsibilities
Office Administration & Customer Service
- Respond to emails, telephone calls, and in-person inquiries from drivers, warehouse personnel, transportation, and at times customers.
- Enter and maintain order information accurately within warehouse management and yard management systems.
- Compile data and prepare reports, forms, letters, memos, and other correspondence.
- Maintain filing systems for inbound and outbound documentation both physically and systematically.
- Manage guard house supply inventory and coordinate replenishment requests.
- Present a professional and positive image of the organization in all interactions.
- Support continuous improvement initiatives and operational excellence programs.
- Logistics & Warehouse Support
- Coordinate communication between office personnel and warehouse operations through internal communications supports.
- Release orders to warehouse operations and maintain open order reports.
- Complete and print control documents to the corresponding dock “zone” for unload or loading
- Print shipping documentation for inbound and outbound shipments.
- Complete and validate Bills of Lading (BOLs) and shipping documents.
- Scan and distribute BOLs, receiving documentation, and shipment records as required.
- Match shipping documentation to completed orders. This may include customs documentation, customer specific paperwork, etc.
- Ensure accurate and timely processing of all logistics-related documentation.
Yard Coordination & Facility Support
- Control access to facility yard premises, ensuring only authorized individuals enter the property.
- Assist drivers, visitors, and employees in a professional and courteous manner.
- Check incoming drivers into the facility and assign trailer locations using the YMS.
- Verify both inbound and outbound seal information against paperwork.
- Apply seals when required and ensure correct seal numbers are noted on the paperwork.
- Confirm and record reefer temperature upon arrival and departure against the customer requirements, calling out any discrepancies at the time of.
- Record the driver’s information. Drivers name, Company, licence number, trailer number, tractor number, into the YMS.
- Coordinate trailer movements with drivers, shunters, and warehouse personnel.
- Maintain accurate trailer location information within the Yard Management System (YMS).
- Perform data entry related to trailer movements, arrivals, departures, and yard inventory.
- Conduct regular yard checks to verify trailer locations, fuel levels, and refrigeration unit operation.
- Report equipment, safety, or operational concerns promptly.
- Monitor facility activity and report irregular or suspicious conditions.
- Observe and report security concerns, safety hazards, and policy violations.
- Assist with accident, incident, and investigation reporting as required.
- Maintain daily activity logs and operational records.
- Warn violators of facility rules and regulations when necessary.
General Responsibilities
- Provide exceptional service to both internal and external customers.
- Maintain confidentiality and integrity while adhering to company policies and procedures.
- Promote a safe, secure, and positive work environment.
- Demonstrate teamwork, professionalism, and accountability.
- Support operational goals and business objectives.
- Perform other duties as assigned by Management.
Qualifications & Competencies
Education & Experience
- 1–2 years of office administration experience in a warehouse, transportation, logistics, or distribution environment.
- Experience with customer service, shipping/receiving, logistics coordination, or yard operations considered an asset.
Skills & Abilities
- Strong verbal and written communication skills in English.
- Excellent organizational and time-management skills.
- Strong attention to detail and accuracy.
- Ability to multitask and prioritize in a fast-paced environment.
- Ability to work independently and collaboratively within a team.
- Strong problem-solving and customer service skills.
- Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
- Experience using Warehouse Management Systems (WMS), Yard Management Systems (YMS), and customer order processing systems is an asset.
- Self-motivated, dependable, and adaptable to changing operational requirements.
- Willing to work in multi-temperature environments with ability to tolerate short periods of exposure to cold temperatures as required.
- Brimich Warehouses store nut allergens!
Health and Safety:
- Understands and works in compliance with the Environmental and Health/Safety management systems, policies, rules, and guidelines.
- Understands and works in compliance with the provisions of the Occupational Health and Safety Act and the regulations.
- Understands and works in compliance with HACCP Standard Sanitation Operating Procedures
Brimich is committed to diversity and inclusivity in our employment practices. We promote the independence, dignity, integration, and equality of opportunity with persons with disabilities by ensuring the accessibility of our facilities and services.
For more information or to request an accommodation please contact the Human Resources Department at [email protected]
Pay: From $21.50 per hour
Work Location: In person
