HUMAN RESOURCES AND COMPLIANCE MANAGER
About ABC Security Access Systems
ABC Security Access Systems is a trusted provider of integrated security solutions, serving the Greater Toronto Area since 1938. With over 85 years of industry experience, we support a broad range of commercial, industrial, institutional, and multi-residential clients.
Our expertise includes both electronic and mechanical security solutions. We design, install, and service access control systems, video surveillance systems, intrusion alarms, intercom systems, automatic door operators, doors and frames, architectural hardware, and locksmithing solutions.
We deliver our solutions through project-based installations, as well as long-term service and maintenance agreements. Monitoring services are offered in partnership with leading third-party providers.
Our team works closely with clients, consultants, and contractors from planning through installation and ongoing support. We are committed to delivering reliable security solutions, smooth project execution, and long-term system performance across every site we serve.
To learn more, visit: https://abcsecurity.ca .
Position Details
Job Title: Human Resources and Compliance Manager
Department: Human Resources
Direct Manager: President, Operations
Direct Reports: None
Employment Type: Permanent Full-Time
Company Location: ABC Security Access Systems’ office and warehouse facilities are located at 55 Queens Plate Drive, Toronto, Ontario, M9W 6P2.
Work Arrangement: This is an in-person position based at the company office.
Work Schedule: The company’s standard hours of operation are Monday to Friday, 8:30 a.m. to 5:00 p.m. Additional hours or overtime may be required from time to time based on operational needs.
Expected Compensation: The expected hiring range for this role is $82,000 to $92,000 annually.
Job Vacancy Status: This posting is for an existing vacancy due to an upcoming departure.
Use of AI: Artificial intelligence tools will not be used to screen, assess, or select applicants for this role.
Position Summary
The Human Resources and Compliance Manager is responsible for leading and managing the organization’s Human Resources function in a standalone HR role. This position oversees both strategic HR initiatives and day-to-day HR operations across the full employee life cycle, including recruitment, onboarding, employee relations, performance management, compensation, benefits, training, compliance, health and safety, employee records, engagement, and offboarding.
As the organization continues to formalize and strengthen its HR function, this role is responsible for developing, implementing, communicating, and reinforcing HR policies, programs, systems, and processes across the organization.
The Human Resources and Compliance Manager works closely with employees, managers, and senior leadership to provide practical HR guidance, support consistent decision-making, identify HR and compliance risks, and recommend practical solutions.
The successful candidate will be a hands-on, highly organized HR professional with strong judgment, discretion, and the ability to work independently. This role requires someone who can manage competing priorities, build effective working relationships, and balance operational HR responsibilities with broader organizational needs.
Key Responsibilities
HR Leadership, Compliance and Planning
- Act as the organization’s primary Human Resources resource and point of contact for employees, managers, and senior leadership.
- Lead the day-to-day HR function, balancing operational HR needs with broader organizational priorities.
- Provide practical HR guidance, reporting, and recommendations to senior leadership on workforce planning, compliance, compensation, training, employee relations, employee experience, and related HR matters.
- Develop, implement, maintain, review, and update HR policies, procedures, programs, forms, templates, systems, and processes to support consistency, compliance, and operational effectiveness.
- Lead the communication, training, and rollout of HR policies, programs, systems, and processes to support understanding, adoption, and consistent application across the organization.
- Coach managers and employees on HR policies, programs, and processes, and support accountability for consistent application across the organization.
- Support compliance with applicable Ontario workplace legislation and related requirements, including employment standards, human rights and accommodation obligations, occupational health and safety, accessibility, privacy, workplace safety and insurance, and pay equity.
- Identify HR, employee relations, and compliance risks and recommend practical, timely, and business-appropriate solutions.
- Develop and support HR priorities, initiatives, and process improvements aligned with organizational goals.
- Develop and monitor the HR budget, track HR-related expenses, and recommend improvements to support effective budget management.
- Maintain relationships with external HR partners, including legal counsel, benefits providers, recruiters, training providers, consultants, and other third-party advisors as required.
Recruitment and Selection
- Lead the full-cycle recruitment process, from job description development through to offer acceptance.
- Partner with managers to identify hiring needs, develop postings, screen candidates, coordinate interviews, and support selection decisions.
- Prepare offer letters and related hiring documentation.
- Maintain recruitment records and support a positive candidate experience.
- Ensure recruitment practices and job postings are fair, consistent, accessible, and aligned with company policies and applicable employment requirements.
Onboarding
- Manage the onboarding process to ensure new employees have a smooth and organized start.
- Prepare employment agreements, new hire paperwork, and other onboarding documentation.
- Collect required employee information, forms, and role-specific documentation.
- Coordinate with managers and internal teams to ensure required equipment, access, workspace, and resources are ready for the employee’s start date.
- Deliver company-level onboarding and support new employees through their transition into the organization.
Employee Records and HR Administration
- Maintain accurate, complete, and confidential employee records and HR documentation.
- Prepare HR letters, forms, templates, spreadsheets, trackers, and reports as required.
- Update employee information in HR systems, benefits platforms, employee records, and internal tracking tools.
- Review employee files and HR records to ensure documentation is current, complete, and properly retained.
- Maintain confidentiality and appropriate handling of employee information.
Compensation
- Own and administer the organization’s approved compensation structure, including salary ranges, job levels, job evaluation outcomes, and related compensation tools.
- Maintain the compensation framework through job analysis, job evaluation, market benchmarking, internal equity reviews, pay equity considerations, and approved updates to existing or new roles.
- Assist managers with placing new hires and employees appropriately within approved salary ranges based on role requirements, qualifications, experience, internal equity, and compensation guidelines.
- Calculate merit increases, bonuses, and other compensation adjustments based on approved budgets, compa-ratio, performance outcomes, and the organization’s merit matrix.
- Prepare compensation review letters and related employee communications.
- Maintain accurate compensation records, supporting documentation, and approval history.
- Provide recommendations to senior leadership on compensation matters to support consistency, internal equity, market competitiveness, pay equity, and responsible budget management.
Benefits Administration
- Administer employee group benefits, including enrolments, changes, terminations, and employee information updates.
- Act as the primary contact for employee benefits questions and liaise with the benefits provider or broker as required.
- Support annual benefits renewals, including reviewing renewal information, coordinating required updates, and assisting with employee communications.
- Maintain accurate benefits records and ensure employee benefit changes are processed in a timely manner.
- Identify and escalate benefits issues, trends, or employee concerns to senior leadership or the benefits provider as appropriate.
Training and Compliance Tracking
- Develop and maintain training and compliance matrices in coordination with managers.
- Track required training, licences, certifications, security clearances, renewals, expiry dates, and related documentation.
- Coordinate internal and external training as required.
- Follow up with managers and employees on outstanding, expired, or upcoming requirements.
- Support the identification of training and compliance needs across the organization.
Performance Management
- Lead the performance management process, including timelines, communications, documentation, tracking, and follow-up.
- Provide guidance to managers on performance expectations, goal setting, employee feedback, documentation, and performance-related conversations.
- Review performance forms and supporting documentation for completeness, consistency, and appropriateness before manager and employee discussions.
- Support managers with performance improvement plans, employee development plans, and ongoing performance concerns.
- Ensure performance management practices are fair, consistent, and aligned with company policies and applicable employment requirements.
Employee Relations and Manager Coaching
- Coach managers on communication, documentation, policy application, performance concerns, attendance issues, conflict resolution, and workplace conduct.
- Provide guidance on employee leaves of absence, attendance management, accommodation requests, and related documentation.
- Lead employee relations processes, including workplace investigations, progressive discipline, performance improvement, accommodation, and sensitive employee meetings, while supporting managers in their role as people leaders.
- Identify employee relations risks and recommend appropriate next steps, including escalation where required.
Health, Safety, and Workplace Compliance
- Maintain, review, and support the implementation of workplace violence, workplace harassment, accessibility, accommodation, and return-to-work policies and procedures.
- Coordinate WSIB reporting and related documentation, including claims communication and follow-up.
- Support return-to-work and accommodation planning in collaboration with employees, managers, healthcare providers, WSIB, and other parties as required.
- Support accessibility compliance tracking and reporting requirements as applicable.
- Maintain records related to workplace incidents, accommodations, return-to-work plans, training, and related compliance activities.
- Participate in health and safety meetings or committee activities as required, with a focus on HR-related matters.
Culture, Engagement, and Employee Experience
- Lead or support employee engagement, recognition, culture, and employee experience initiatives.
- Prepare the monthly company newsletter and support employee communications.
- Coordinate employee surveys and support follow-up action planning.
- Plan and coordinate HR-related events, programs, and initiatives.
- Identify opportunities to improve HR processes, communication, engagement, and the overall employee experience.
- Promote a professional, respectful, inclusive, and accountable workplace culture.
Termination and Offboarding
- Lead the offboarding process for resignations, retirements, layoffs, and terminations.
- Prepare termination, resignation, and offboarding documentation, including employee communications, internal notifications, and related records.
- Coordinate final pay information, benefits updates, return of company property, system access removal, and other required offboarding steps.
- Support managers through termination and offboarding conversations, ensuring matters are handled respectfully, consistently, and professionally.
- Maintain accurate and confidential records related to resignations, terminations, and offboarding.
Other Duties
- Coordinate employee uniforms, including ordering, inventory tracking, and distribution.
- Coordinate client and worksite access requirements, including parking passes, photo identification badges, site access credentials, and key fobs.
- Order and maintain office supplies as required.
- Perform other duties that are consistent with the purpose and general responsibilities of the position.
Qualifications
- Strong working knowledge of Ontario workplace legislation and related requirements, including employment standards, human rights and accommodation, occupational health and safety, accessibility, workplace safety and insurance, privacy, and pay equity.
- Strong understanding of full-cycle HR practices, including recruitment, onboarding, employee relations, performance management, compensation, benefits, training, employee records, and offboarding.
- Knowledge of employee relations processes, including workplace investigations, progressive discipline, attendance management, leaves of absence, accommodation, return-to-work planning, and terminations.
- Knowledge of compensation practices, including job analysis, job evaluation, salary range administration, market benchmarking, internal equity, pay equity considerations, merit increases, and bonuses.
- Strong understanding of HR governance, policy development, compliance oversight, reporting, and risk mitigation in a standalone HR environment.
- Strong written and verbal communication skills, with the ability to prepare clear HR documentation, employee communications, policies, reports, letters, and related materials.
- Strong coaching and advisory skills, with the ability to guide managers through employee relations matters, performance concerns, workplace conflict, documentation, and sensitive conversations.
- Strong organizational and time management skills, with the ability to manage multiple priorities, deadlines, records, and follow-up items independently.
- Strong analytical skills, with the ability to review HR information, compensation data, employee relations trends, training records, and compliance requirements.
- Strong attention to detail when preparing employment agreements, compensation records, employee files, benefits updates, compliance records, and other HR documentation.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint, and experience using HR systems, benefits platforms, or employee recordkeeping tools.
- Ability to work independently as the organization’s primary HR resource while knowing when to escalate matters to senior leadership or external advisors.
- Ability to balance strategic HR priorities with day-to-day operational and administrative responsibilities.
- Ability to exercise sound judgment, discretion, and professionalism when handling confidential and sensitive matters.
- Ability to build effective working relationships with employees, managers, senior leadership, external providers, and client or worksite contacts.
- Ability to assess HR and compliance risks and recommend practical, business-appropriate solutions.
- Ability to remain fair, consistent, respectful, and objective when supporting employee and manager matters.
- Ability to adapt to changing priorities and support a broad range of HR and compliance responsibilities in a hands-on environment.
- Post-secondary education in Human Resources, Business Administration, Labour Relations, or a related field.
- CHRP or CHRL designation, completed or in progress, is preferred.
- Minimum of five years of progressive Human Resources experience, preferably in a broad generalist, HR manager, or standalone HR role.
- Experience working as the sole HR resource or in a small to mid-sized organization is considered an asset.
Working Conditions
Work Environment
- Work is performed primarily in a standard office environment using office equipment and computer systems.
Travel Requirements
- No regular travel is required for this role.
Physical Requirements
- Regularly required to sit and view a computer screen for extended periods.
- Frequently required to speak, listen, read, and write as part of regular communication and documentation duties.
- Occasionally required to stand, walk, move throughout the office, attend meetings, and access files or supplies.
- Occasionally required to lift or carry light office materials, supplies, or uniform items.
Why Join ABC Security Access Systems
Benefits Package: Eligible employees have access to a comprehensive benefits package, including health, dental, vision, paramedical services, life insurance, long-term disability insurance, and an Employee and Family Assistance Program.
Paid Time Off: Vacation, personal days, sick leave, and bereavement leave are provided to support work-life balance and overall well-being.
Professional Development: ABC Security Access Systems supports ongoing training, employer-paid certifications, and access to relevant industry events.
Workplace Culture: ABC Security Access Systems offers a respectful, collaborative, and inclusive team environment that values accountability, professionalism, and continuous improvement.
Accessibility Statement
ABC Security Access Systems is committed to providing an accessible and inclusive recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and its applicable regulations.
Accommodations are available upon request for candidates participating in all stages of the recruitment, assessment, and selection process. To request accommodation, please contact Human Resources at [email protected].
How to Apply
If you are interested in joining a trusted and growing integrated security provider, we encourage you to apply today.
We thank all applicants for their interest in ABC Security Access Systems. Only those selected for an interview will be contacted.
Pay: $82,000.00-$92,000.00 per year
Benefits:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
