The District Municipality of Muskoka is currently recruiting for an
Administrative Support Clerk, Community Services
Posting Date: Wednesday, June 17, 2026
Closing Date: Wednesday, July 1, 2026 @ 12:00 NOON
Starting Rate: $25.05 hourly
Salary Range: $25.05 - $27.48 hourly
Hours of Work: 35 hours per week
Classification: CUPE Inside Class 4
Status: Permanent Full-time, Temporary Full-time (length of contract to be determined)
This job posting is for an existing vacancy, and it is also being posted internally.
The District:
Muskoka is a great place to live and play, and the District is a four-season municipality passionate about
protecting, servicing and caring for this community. We have opportunities that will allow you to learn, grow and
build your career amongst other ambitious leaders and innovators. We offer a competitive compensation
package and are committed to promoting diversity, accessibility and inclusion. It’s what we do!
The Opportunity:
The Administrative Support Clerk, Community Services provides general administrative support to
departmental programs and services. Additionally responsible for areas of specialty including collections, local
systems support, employment and payment functions.
What you will do:
• Provides general administrative support to case management and departmental functions, including but not
limited to gathering statistics and information, preparing correspondence, scheduling resources and
appointments, collection and payment of accounts, data entry, filing, photocopying, and general office
procedures.
- Prepares and issues drug cards, income statements, manual cheques, and other documents related to the
administrative support of department programs.
- Collects, organizes and disseminates client-based data using a variety of databases and software
programs.
- Work safely and in compliance with relevant statutes and regulations and within the safe work procedures
and directives as established by the District.
- Liaises with department staff and third-party agencies/vendors in the provision of information, payment of
accounts and/or scheduling of appointments.
- Liaises with clients in the completion of documents, scheduling of appointments, delivery of information and
referral to departmental and community resources.
- Areas of specialization within the administrative support function may include:
- Local System Support: Prints, distributes and archives cheques, letters and reports. First-line trouble-
shooting and support of hardware and software, coordinating access to technology through the District
Computer Services department and off-site third parties.
- Employment: Develops a variety of forms, agreements, sponsor proposals and marketing materials in
support of Ontario Works employment activities. Completes data entry of client and sponsor records.
Issues client employment-related payments. Orders and maintains departmental forms and program
supplies.
- Payments: Issues payments and posts reimbursements to client and third-party accounts, including
purchase orders, vouchers and hostel billings. Issues manual cheques as requested. Responsible for
receipt, posting and reconciliation of accounts receivable including third party assignments. Prepares
specialized correspondence in support of Case Management.
- Collections: Collects delinquent overpayments on terminated files using a variety of tools, resources and
information. Conducts preliminary overpayment reviews including client contact through correspondence
and telephone. Coordinates the delivery and receipt of overpayment information with other provincial
offices. Posts client repayments and updates collections records as required. Schedules resources,
equipment and room bookings for department staff.
What you will need:
• Graduation from a one-year Community College program, or equivalent, with specialization in office
administration; proficiency in office procedures and computer skills, and over one year of previous
experience.
- Demonstrated ability to communicate effectively and courteously with members of the public, both in
person, telephone or electronically.
- A valid Ontario driver’s license.
