25 meilleures offres (guest experience manager, banff, ab) (à pourvoir)

Rentals Manager
Sunshine Village Corporation —Banff, AB
- De 26 $ à 28 $ de l’heure
- Fins de semaine au besoin
- Gestion des stocks
- Maintenance
- Anglais
- Assurance Dentaire
il y a 14 jours
Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- Temps plein
- Microsoft Office
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- Amélioration continue
- Réductions Tarifaires
- Programmes de Bien-être
il y a 7 jours
Assistant Guest Experience Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
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- Microsoft Office
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- Assurance Dentaire
9 h
Assistant Front Office Manager
EMBLEMS —Banff, AB
- De 60 000 $ à 63 000 $ par an
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- Esprit d'analyse
- Leadership
- Assurance Dentaire
- Assurance Vision
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il y a 8 jours
Guest Experience Supervisor
Pursuit Collection —Banff, AB
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Hôtel
il y a 5 jours
Assistant Guest Services Manager (Bell/Valet)
EMBLEMS —Banff, AB
- De 60 000 $ à 63 000 $ par an
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- Sens de l'organisation
- Leadership
- Assurance Dentaire
- Assurance Vision
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Front Office Manager, Banff Lodging
Pursuit Collection —Banff, AB
- Fins de semaine au besoin
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- Compétences informatiques
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Multi-Property VIP & Luxury Reservations Specialist
FAIRMONT —Banff, AB
- De 26,21 $ à 30,21 $ de l’heure
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- Assurance Dentaire
- Assurance Vision
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Guest Services Supervisor
Banff Centre for Arts and Creativity —Banff, AB
- De 47 989 $ à 68 629 $ par an
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- Assurance Dentaire
- Programme d'Aide aux Employés
Grounds and Equipment Manager - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- De 44 386,35 $ à 124 998,71 $ par an
- Fins de semaine au besoin
- Bar
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- Amélioration continue
- Programmes de Bien-être
- Indemnité kilométrique
il y a 7 jours
Night Building Assistant
Rocky Mountain Cooperative Housing —Banff, AB
- À partir de 21 $ de l’heure
- 8 Heures
- Service à la clientèle
- Certificat de premiers soins de base
- En présentiel
Postuler rapidement
il y a 8 jours
Front of House Manager
St.James's Gate —Banff, AB
- À partir de 19 $ de l’heure
- Temps plein
- Contrôle de l'inventaire
- Assainissement
- Expérience en supervision
- Heures d'arrivée et de départ flexibles
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Creative Content Specialist
Arctos & Bird Management Ltd. —Banff, AB
- De 58 240 $ à 64 480 $ par an
- Temps plein
- Boulangerie
- Sens de l'organisation
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Server - Summer 2026
Sunshine Village Corporation —Banff, AB
- 16 $ de l’heure
- Temporaire
- Service à la clientèle
- Assainissement
- Anglais
- Heures d'arrivée et de départ flexibles
Wedding Planner
Mountainscape Group —Banff, AB
- De 26 $ à 28 $ de l’heure
- Heures supplémentaires
- Certification RCR
- Service à la clientèle
- Anglais
- Assurance Dentaire
- Bourses d'Études
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Assistant Hotel Manager
Sunshine Village Corporation —Banff, AB
- À partir de 60 000 $ par an
- Fins de semaine au besoin
- Certification RCR
- Anglais
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Food & Beverage Manager
Sunshine Village Corporation —Banff, AB
- À partir de 60 000 $ par an
- Fins de semaine au besoin
- Microsoft Word
- Gestion des stocks
- Certification ServSafe
Casino Pit Supervisor
Stroney Nakoda Resort and Casino —Morley, AB
- De 22 $ à 24 $ de l’heure
- 8 Heures
- Compétences informatiques
- Microsoft Office
- Diplôme d'études secondaires
- Aide au Transport Quotidien
- Assurance Dentaire
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Housekeeping Manager - Full-Time /Annual Contract
Castle Mountain Chalets —Banff, AB
- De 23 $ à 25 $ de l’heure
- Fins de semaine au besoin
- Hospitalité
- Expérience en gestion
- Maintenance
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
Postuler rapidement
Front Desk Agents / Relief Night Audit
H2 Canmore Lodging —Canmore, AB
- 19 $ de l’heure
- Embauche urgente
- Anglais
- Hôtel
- Caisse
Postuler rapidement
il y a 6 jours
Custodial Supervisor - Evenings
Stoney Nakoda Resort & Casino —Morley, AB
- De 21 $ à 23 $ de l’heure
- 8 Heures
- Compétences informatiques
- Microsoft Office
- Hôtel
- Assurance Dentaire
- Bourses d'Études
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Maintenance Handyman
S&T Properties —Canmore, AB
- Temps plein
- Anglais
- Plomberie
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Front Office Opportunities - Based in Lake Louise
Fairmont Chateau Lake Louise —Alberta
- De 20,33 $ à 22,72 $ de l’heure
- Fins de semaine au besoin
- Microsoft Outlook
- Service à la clientèle
- Compétences informatiques
- Réductions Tarifaires
- Programmes de Bien-être
il y a 7 jours
Food and Beverage Supervisor
H2 Canmore Lodging —Canmore, AB
- Fins de semaine au besoin
- Gestion des stocks
- Hôtel
- Expérience en supervision
Postuler rapidement
Maintenance Worker
H2 Canmore Lodging —Canmore, AB
- Fins de semaine au besoin
- Hôtel
- Service aux visiteurs
- Compétences en communication
Postuler rapidement
il y a 9 jours

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest experience manager (banff, ab)

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Rentals Manager

Sunshine Village Corporation
Banff, AB

Postuler dès maintenant

Détails du poste

Permanent | Temps plein
Il y a 14 jours

Avantages

Assurance Dentaire
Stationnement sur place

Compétences

Tenue de dossiers
Gestion des opérations
Réparation d'équipement
Gestion des stocks
Coaching
Supervision de la garde des espèces et du balancement de la caisse
Classement
Maintenance
Anglais
Windows
Microsoft Office
Expérience administrative
Recrutement
Gestion des horaires
Gestion des stocks de produits de détail
Gestion des ressources humaines
Gestion d'équipe
Service à la clientèle
Orientation axée sur le service à la clientèle
Nettoyage
Achats
Traitement des bons de commande
Soutien à la clientèle
Gestion du personnel
Gestion de budget
Gestion de bureau
Formation et développement
Service aux visiteurs
Manipulation d'argent
Résolution des problèmes de la clientèle
Compétences en communication
Interaction avec les clients
Enseignement
Coordination d'équipe
Évaluation du rendement

Description complète du poste

Description

The Rentals Manager is a front-line employee who oversees the operation of both rental shops and provides leadership to the Rental Team. The Manager is responsible for all day-to-day operations of both rental shops to ensure outstanding guest experience. The Manager outfits guests with a variety of rental equipment in a timely, professional manner. They also process payments and answer guest queries in a fast-paced environment. During busy times the Manager may “float” around the operations to support line-staff, reassign staff to busier areas of the shop if required. They will also deal with guests with special needs and generally maintain an effective and efficient operation. The Manager oversees the Service Tech Team to ensure the best use of human resources, to make sure the fleet is properly maintained and that guests requiring service are properly taken care of. They ensure that all administrative duties are taken care of accurately and in a timely fashion. The Manager reports to the Director, Retail and Rentals.

Essential Functions

Hire, train and supervise the Rentals and Tech Shop Staff, and manage day-to-day operations in both rental locations.
Provide leadership and positive role modelling to all Rentals and Service Staff.
Assisting guests with their equipment needs, issuing equipment, setting bindings and taking returns.
Prepare for, conduct and document morning meetings, including attendance, safety messaging and operational and customer service training reinforcement.
Ensure locations are properly staffed every day and open during operating hours, including managing daily and daily break schedules to ensure the optimal number of staff are on the floor and in the Tech Shop at any given time. Manage staffing levels to meet or exceed budget expectations.
Set a high standard for all interactions with guests and fellow staff. Help avoid or diffuse difficult situations. Exemplify company policies and procedures.
Take responsibility for training and communicating with all staff.
Maintain regular and constructive communication with the Director, Retail and Rentals.
Take responsibility for staff performance management or other concerns. That will include performance appraisals and also disciplinary actions such as coaching sessions, written warnings and terminations.
Ensure that proper uniforms are always worn by all staff including nametags.
Be responsible for accurate and daily cash collecting and reporting.
Ensure that the administration of all liability/waiver documentation is done in accordance with company policies and procedures.
Ensure that the Rental shops are clean and neat and that all processes are safe for both guests and staff
Be actively involved in all daily tasks to help lead the team by example.
Help control and maintain the rentals inventory including equipment, parts and consumables.
Help with physical equipment inventories and assist with purchase planning for future years.
Prepare and submit purchase orders and material requests
Oversee the rental process for best service and maximum efficiency
Carry out administrative tasks, ensure filing and office/shop cleaning is done to a high standard.
Ensure the management of over-due equipment daily.
Ensure that all equipment is maintained and regularly rotated in its racks including skis, boards and boots.
Ensure that random weekly bench testing is taking place and properly recorded.
Other duties may be requested and assigned from time to time.

Experience/Requirements

Proven experience as an effective leader in a rental setting with the ability to manage a team of approximately 25 to 30 individuals, across 2 locations.
You show exceptional customer service and communication skills.
You are an organized individual with a high level of competence in money handling, record keeping and inventory control.
Ideally, you have extensive hands-on experience in ski tuning and repair, including safe operation of Wintersteiger ski tuning and waxing machines, and the Speedtronic bench testing machine,
You are a certified technician on the major brands of ski bindings and are competent in the repair and adjustment of the major snowboard binding brands.
You are a teacher and a leader with a high level of emotional maturity to manage a dynamic team of young seasonal workers.
You effectively and professionally liaise and communicate with others.
You have computer skills, including proficiency with the Microsoft Office suite of products and Windows is an asset. Administrative level experience with Axess Rental or similar equipment rental software.

Additional Considerations

This can be a physically demanding position requiring some manual labour and lifting.
Employees must always be of a sound mind, exhibit good judgment, and report to work fit for duty.
This role must always maintain a high standard of professional conduct, particularly when in uniform and acting as a company representative.
Working on a flexible schedule that includes weekends and holidays will be expected.
Must have strong verbal and written communication skills and be able to communicate effectively in English.
This position at times works alone, handles cash, and handles sensitive, confidential information.
This is primarily an indoor role, but outdoor travel occurs, and both preparedness and the ability to move around in a remote, alpine environment is required. Some indoor uniform pieces are provided.

This position is subject to all terms and conditions of the Sunshine Village Employee Handbook, HR Policy Manual, and the Alberta Employment Standards Code.

Pay: $26.00-$28.00 per hour

Benefits:

Dental care
On-site parking

Work Location: In person

Postuler dès maintenant

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guest experience manager emplois - banff, ab

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest experience manager (banff, ab)

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