20 meilleures offres (customer service supervisor, banff, ab) (à pourvoir)

Assistant Front Office Manager
EMBLEMS —Banff, AB
- De 60 000 $ à 63 000 $ par an
- Temps plein
- Hôtel
- Esprit d'analyse
- Leadership
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
il y a 5 jours
Front Office Supervisor
FAIRMONT —Banff, AB
- De 29,43 $ à 32,21 $ de l’heure
- Temps plein
- Hôtel
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Front Desk Supervisor, Mount Royal Hotel
Pursuit Collection —Banff, AB
- 22 $ de l’heure
- Temps plein
- Vente
- Hôtel
- Expérience en supervision
Assistant Store Manager
Alberta Boot Company —Banff, AB
- Temps partiel
- Gestion des stocks
- Service à la clientèle
- Marchandisage
Postuler rapidement
Store Manager
Imagine Wireless Inc. (Rogers Authorized Dealer) —Canmore, AB
- De 30 000 $ à 40 000 $ par an
- Temps plein
- Contrôle de l'inventaire
- Gestion des stocks
- Service à la clientèle
- Réductions Tarifaires
- Assurance Dentaire
Postuler rapidement
il y a 4 jours
Retail Team Lead
DUER —Banff, AB
- De 19 $ à 23 $ de l’heure
- Temps partiel
- Microsoft Powerpoint
- Gestion des stocks
- Service à la clientèle
- Réductions Tarifaires
Postuler rapidement
Area Sales Manager – Western Canada
Monolith Bison Inc —Alberta
- À partir de 70 000 $ par an
- Temps plein
- Logiciels de GRC/CRM
- Service à la clientèle
- Microsoft Office
Postuler rapidement
il y a 10 jours
Assistant Front Office Manager (Lake Louise, AB) (September/October Start)
Post Hotel & Spa —Alberta
- De 50 000 $ à 57 000 $ par an
- Fins de semaine au besoin
- Gestion des stocks
- Microsoft Office
- Hôtel
- Assurance Dentaire
Postuler rapidement
Retention Marketing Manager
Aplin —Alberta
- Télétravail
- Marketing
- Esprit d'analyse
- Baccalauréat
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
15 h
Front of House Manager - Bridgette Bar Canmore
Concorde Entertainment Group —Canmore, AB
- Heures supplémentaires
- Bar
- Vente
- Gestion des stocks
- Congés payés
Regional Manager
Zachary Daniels Recruitment —Alberta
- Service à la clientèle
- Gestion d'équipe
- Déplacements à prévoir
Postuler rapidement
Front Office Manager, Banff Lodging
Pursuit Collection —Banff, AB
- Fins de semaine au besoin
- Gestion des stocks
- Compétences informatiques
- Microsoft Office
Supervisor
Liquor Depot —Banff, AB
- Temps plein
- Gestion des stocks
- Service à la clientèle
- Expérience en supervision
Postuler rapidement
il y a 11 jours
Spa Manager
Banff Caribou Properties Ltd. —Banff, AB
- Temps plein
- Hôtel
- Expérience en supervision
- Gestion d'équipe
- Assurance Invalidité
- Assurance Vie
Postuler rapidement
il y a 1 jour
Sales Manager
Encore Global —Banff, AB
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Hospitalité
- Service à la clientèle
Team Lead-Retail FT
Roots —Banff, AB
- 20 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- POS
- Formation et développement
Postuler rapidement
Full Time Team Lead-Retail
Roots —Banff, AB
- 20 $ de l’heure
- Temps partiel
- Service à la clientèle
- POS
- Formation et développement
Postuler rapidement
Permit Operations Lead (Fully Remote)
PermitFlow —Canada
- De 70 000 $ à 100 000 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Analyse de données
- Aide au Transport Quotidien
- Assurance Dentaire
Postuler rapidement
Supervisor Customer Care
Right Time Heating and Air Conditioning —Canada
- De 50 000 $ à 55 000 $ par an
- Fins de semaine au besoin
- Logiciels de GRC/CRM
- Analyse de données
- Microsoft Office
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Account Manager, Service
Metrolinx —Canada
- 110 854 $ par an
- Temps plein
- Marketing
- Capacités de présentation
- Contrats
il y a 5 jours

More jobs to discover

Find similar jobs that you might be interested in.

Assistant Front Office Manager
EMBLEMS —Banff, AB
Post-secondary degree or diploma in Hospitality Management or a related field. Employee travel program with discounts on room rates as well as on food &…
De 60 000 $ à 63 000 $ par an
Postuler rapidement
il y a 5 jours
Front Office Supervisor
FAIRMONT —Banff, AB
Participate in Front Desk agent mentorship program meeting with agents in a 1 on 1 basis to foster their development as well as conducting regular performance…
De 29,43 $ à 32,21 $ de l’heure
Postuler rapidement

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Customer Service Manager
GALAXY FREIGHTLINE INC. —Mississauga, ON
Through our asset-based fleet, experienced operations team, and dedicated customer service approach, we deliver dependable transportation solutions while…
De 80 000 $ à 95 000 $ par an
Postuler rapidement
Service Manager
Premier Equipment —Stouffville, ON
Ensure customers feel informed, respected, and taken care of—from first call to final invoice. As Service Manager, you’ll lead a high-performing team of…
De 95 000 $ à 115 000 $ par an

Show more jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service supervisor (banff, ab)

En vous connectant à votre compte, vous acceptez les conditions d'utilisation, la politique relative aux fichiers témoins et la politique de confidentialité de Workopolis.

Assistant Front Office Manager

EMBLEMS
Banff, AB

Postuler rapidement

Détails du poste

Temps plein
Il y a 5 jours

Avantages

Assurance Dentaire
Assurance Vision

Compétences

Études postsecondaires
Esprit d'analyse
Hôtellerie
Leadership
Compétences en communication

Description complète du poste

Company Description

At Rimrock Banff, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our people live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, growth, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

As the Assistant Front Office Manager, you are at the heart of the resort experience - welcoming guests, setting the tone in the lobby, and ensuring every arrival, stay, and departure feels seamless and personal. You lead by example, supporting the Front Office team with a calm, confident presence and a sharp eye for detail, while ensuring service standards are consistently delivered at the highest level.

In this role, you balance hands-on leadership with operational excellence. You anticipate guest needs, resolve concerns with professionalism and warmth, and work closely with other departments to create a smooth and elevated guest journey. Every day brings something new, and you thrive in a fast-paced luxury environment where memorable service, genuine connection, and team culture matter.

Start Date: September 2026

What You'll Be Doing

Front Office Operations & Guest Experience

Oversee daily Front Office operations, including Front Desk Agents, Front Desk Supervisors and Night Auditors.
Maintain a visible and engaging lobby presence, anticipating guest needs and ensuring smooth operational flow during peak periods.
Ensure consistent delivery of elevated, personalized service aligned with Rimrock standards.
Manage escalated guest concerns with empathy, discretion, and effective service recovery.

Leadership & Team Development

Lead scheduling, training, and performance conversations to support accountability, engagement, and career development.
Coach and develop team members, identifying future leaders and supporting growth pathways within the Front Office.
Set clear expectations and provide direct, timely feedback to maintain high performance standards.
Act as department lead in the absence of the Front Office Manager, ensuring continuity of leadership and service excellence.

Operational Excellence & Process Improvement

Drive efficiency through strong organization, attention to detail, and disciplined execution of Front Office processes.
Analyze workflows, identify gaps, and implement improvements that enhance the guest journey and team effectiveness.
Ensure accuracy in reporting, cash handling, room status coordination, and system usage.
Support the adoption of new tools, systems, and procedures to improve speed, quality, and consistency.

Collaboration & Communication

Partner closely with other operational teams to ensure seamless guest experiences.
Communicate clearly, confidently, and directly in fast-paced environments.
Take initiative in decision-making while remaining aligned with overall hotel strategy and brand direction.

Qualifications

What You Bring

Front Office leadership experience in a luxury or high-volume hotel environment.
Post-secondary degree or diploma in Hospitality Management or a related field.
Strong operational and analytical skills with a focus on accuracy, efficiency, and results.
A proactive, driven leadership style with comfort managing multiple priorities at pace.
Clear, direct communication skills with the ability to lead teams through change.
Experience with PMS systems (Opera Cloud preferred).

Bonus If You Bring

Familiarity with Banff National Park or resort-style operations.

Who You Are

You are a focused, results-driven leader who thrives in a fast-paced environment. You take initiative naturally, manage complexity with confidence, and lead conversations with clarity and purpose.

You are energized by responsibility, motivated by high standards, and calm under pressure. You move quickly, think analytically, and take pride in getting things right. You are direct, decisive, and dependable, someone others look to when the pace picks up and expectations are high.

You bring structure to complexity, momentum to operations, and confidence to the guest experience.

Lead with precision. Drive excellence. Stay moved.

Physical Demands

Prolonged standing and walking throughout Front Office and lobby areas.
Occasional lifting of luggage or operational materials (up to 25lbs).

Visa Requirements: Must be legally authorized to work in Canada.

Additional Information

Job Perks & Benefits:

Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
Access to the Mountain Explorer Travel Program, exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Accor Hotels in Banff, Lake Louise, Jasper & Whistler.
One complimentary buffet meal per shift in our staff cafeteria.
Subsidized shared Staff Accommodation (subject to availability).

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a team member at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every person to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.

Be you. Be bold. Stay moved.

#CWMRSummer26
#CWMRLeadership

Postuler rapidement

Affinez votre recherche

customer service supervisor emplois - banff, ab

Assistant Front Office Manager

Front Office Supervisor

Front Desk Supervisor, Mount Royal Hotel

Assistant Store Manager

Store Manager

Retail Team Lead

Area Sales Manager – Western Canada

Assistant Front Office Manager (Lake Louise, AB) (September/October Start)

Retention Marketing Manager

Front of House Manager - Bridgette Bar Canmore

Regional Manager

Front Office Manager, Banff Lodging

Supervisor

Spa Manager

Sales Manager

Team Lead-Retail FT

Full Time Team Lead-Retail

Permit Operations Lead (Fully Remote)

Supervisor Customer Care

Account Manager, Service

More jobs to discover

Explore jobs in cities nearby

Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : customer service supervisor (banff, ab)

Outils pour les chercheurs d'emploi

Outils Employeurs

Parcourir

Garder le contact