This position requires in-person collaboration up to five days a week. This arrangement is subject to change based on business requirements.
Why WestJet:
Since our story took off in 1996, WestJet has strived to enrich the lives of everyone in our world; a career with us is no exception. We’re proud to be one of Canada’s most admired and respected corporate cultures and continuously aim for the highest standards of service and success.
Join us, this is where your career story takes off.
Overview of role:
Reporting to the Senior Manager, IT Airline Operations Strategy & Delivery, the Senior Project Manager is a full-time role responsible for the delivery of Airline Operations Technology projects that roll up to key enterprise and IT programs.
Key Responsibilities include:
- Establish delivery plans for Airline Operations Technology projects in a complex environment with work spanning multiple product teams. Work with Product Managers to make sequencing decisions and to provide resourcing plans.
- Understanding all aspects of your project budget and appropriately managing constraints.
- Lead key projects from inception to completion, orchestrating multiple teams and project-centric resources to align on project value delivery, along with management of scope, schedule and cost.
- Manage dependencies of varying complexity and collaborate with Program Managers and Product Managers to decide upon appropriate up and downstream sequencing decisions.
- Responsible for all proactive and reactive communications for project sponsors and stakeholders. This includes effective collaboration and working across teams.
- Awareness of external impacts of on-project decisions, proactively communicating escalations up and out to broader sponsors and stakeholders. Provide propose mitigation strategies and correction action as applicable.
- Liaise with both the Enterprise and Solution Architecture teams to ensure that key projects adhere to technology strategies and enterprise priorities respectively.
- Other responsibilities as assigned and consistent with the role.
Experience and Qualifications:
- Post-secondary education within an Information Technology or Engineering Field.
- Project Management certification of any framework (i.e. PMP, PRINCE2) is advantageous but not mandatory.
- Any Agile and Product Management related certification is advantageous but not mandatory.
- 5+ years’ experience of delivering transformational technology projects
- Experience working within enterprise environments, working with cross-functional teams, and managing a range of stakeholders.
- Previous experience working in a technical capacity, in any role or discipline is advantageous.
- A technical background or exposure to complex technical deliveries that yields critical thinking and the ability to challenge technical feasibility.
- The ability to communicate across organizational, technical, and political boundaries, distilling down complex technical information to a format consumable and understood by non-technical audiences and stakeholders.
- The ability to work within hybrid delivery environments; waterfall/agile, product/project, leveraging DevOps and SDLC tooling for organizational efficiency.
- The ability to lead a continual planning process in a very complex environment, whilst coordinating and coaching other delivery teams as a central point of expertise.
- Strong commercial acumen including financial management, contract negotiation, and vendor selection.
- The ability to work independently, establish relationships and working practices with colleagues from multiple specialisms.
The benefits of being a WestJetter:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs
Think we’re a great fit? Apply now!
About WestJet Group of Companies
WestJet took to the skies in 1996 with just over 200 employees and three aircraft operating service to five destinations. Since then, WestJet has pioneered low-cost travel in Canada, cutting airfares in half, and increasing the flying population in Canada by more than 50 per cent. Since the Sunwing Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central America, the Caribbean, Europe and Asia. The WestJet Group is a major Canadian employer and includes WestJet Airlines, WestJet Encore and Sunwing Vacations Group. We’re Canada’s leading value airline and largest vacation provider, with a united purpose of providing affordable and accessible air and vacation travel to Canadians.
Our safety promise
At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. Safety and security are shared responsibilities all team members are expected to use safe work practices to ensure their well-being and the safety of others. WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as Safey-Sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.
Our commitment to diversity, equity and inclusion
We embrace what makes each of us unique, and what makes us uniquely WestJet. We welcome diverse skills, experiences and backgrounds so if you're passionate about this role, we encourage you to apply – even if you don't meet every qualification listed. WestJet is committed to inclusiveness, equity and accessibility throughout the selection process. If you require accommodation at any stage, please contact our Talent Acquisition team at
[email protected].
We value the time and effort you put into your application. Our recruitment process is highly competitive and while every applicant will receive communication regarding their application status, only those selected to move forward will be contacted with next steps. If this role isn’t the right fit, we encourage you to explore future opportunities with us.
For more information about everything WestJet, please westjet.com/aboutus.
If you wish to withdraw your application or request that your personal information be deleted, please contact us at
[email protected].
