12-Month Contract
On-site at Calgary, AB
ExxonMobil has been a leader in the energy sector for over 140 years. As ExxonMobil adapts to meet the increasing global demand for oil, natural gas, and refined products, it is committed to playing a pivotal role in energy transition. ExxonMobil’s mission, to fuel the world safely and responsibly, has never been more important.
Together, Raise and ExxonMobil are building teams that are rising to meet the world’s growing energy needs through the ExxonMobil Contingent Community—where skilled workers and unique contract opportunities meet.
Raise is taking applications for current openings like this one while building a diverse group of talent for future openings. When you apply for this role, you’ll also be considered for upcoming positions that align with your skills and qualifications.
Note: Successful applicants will be employees of Raise Limited, working at ExxonMobil facilities with both ExxonMobil employees and other contractors.
Overview
The Senior Network Technician plays a critical role within Customer Solutions, delivering best-in-class IT services and technical solutions that enable business success across global markets. This role partners closely with regional and global IT service teams (Americas, EMEA, APAC) to drive effective solution delivery, process optimization, and seamless operational support.
As a subject matter expert (SME), the Senior Network Technician brings deep technical expertise across multiple domains, including infrastructure, applications, and process engineering. The role works closely with business units (Upstream, Downstream, Chemical, and Corporate) to understand requirements and deliver innovative, secure, reliable, and cost-effective technology solutions. This position also contributes to continuous improvement efforts and stays ahead of industry trends to drive business value through advanced technology.
Responsibilities
- Build and maintain strong customer relationships, including coordination with affiliates and joint venture partners
- Provide front-end user support (laptops, tablets, mobility solutions, IT service centers, printing, AV, and VR technologies)
- Deliver back-end infrastructure support, including data and voice networks, servers, storage, and facilities
- Offer productivity solutions, consulting services, and technical guidance to business users
- Conduct user education and training to improve adoption and effective use of IT solutions
- Support and implement new and differentiated technologies (e.g., fuel terminal systems, business lab systems, process control interfaces, radio/microwave systems, industrial mobility, AR/VR, wearables, industrial wireless)
- Lead or contribute to project integration and execution activities
- Manage incidents, problems, and changes in accordance with IT service management practices
- Oversee vendor relationships and support procurement activities
- Ensure alignment and integration with global and regional IT service initiatives
- Support operational and compliance services, including Procure-to-Pay (PtP), Business Continuity Planning (BCP), Disaster Recovery (DR), ESG initiatives, Regulatory Response Teams (RRT), legal, security and controls, and data privacy requirements
- Stay current with emerging technologies and maintain strong digital literacy to anticipate and leverage innovation opportunities
- Mentor junior team members and contribute to capability development within the team
Qualifications
- Minimum of 10+ years of experience in IT infrastructure, including servers, wireless networks, and related technologies
- Proven experience as a Network Technician, IT Specialist, or similar role with strong infrastructure expertise
- Advanced knowledge of networking (data and voice), servers, storage systems, and enterprise IT environments
- Demonstrated experience in troubleshooting, incident management, and service delivery
- Strong understanding of IT service management frameworks (e.g., ITIL)
- Experience supporting end-user technologies and enterprise systems
- Exposure to industrial or specialized technologies (e.g., process control systems, wireless infrastructure, AR/VR, or mobility solutions) is a plus
- Excellent communication and stakeholder management skills, with the ability to work across global teams
- Strong problem-solving skills and ability to manage multiple priorities in a dynamic environment
- Proven ability to mentor and develop junior team members
- Commitment to continuous learning and staying current with emerging technologies
Looking for meaningful work? We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.
We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.
We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/
In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at +1 800-567-9675 or
[email protected]
#EMTC25
