8 meilleures offres (inbound customer service representative, alberta) (à pourvoir)

Customer Service Representative
W.W. Grainger —Edmonton, AB
- À partir de 22,50 $ de l’heure
- Fins de semaine au besoin
- Travail hybride
- Bilingue
- Oracle
- Vente
- Jours fériés payés
- Assurance Dentaire
Client Support Representative - REMOTE
Dynacare —Edmonton, AB
- 19,35 $ de l’heure
- Temps plein
- Télétravail
- Bilingue
- Service à la clientèle
- Anglais
- Programmes de Bien-être
- Plan d'actionnariat des employés
Customer Service Representative
Canadian Fiber Optics Corp —Grande Prairie, AB
- Fins de semaine au besoin
- Service à la clientèle
- Construction et rénovation
- Compétences en communication
Postuler rapidement
il y a 8 jours
Customer Service Representative - Maternity Leave Coverage
Cornerstone Building Brands —Calgary, AB
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Postuler rapidement
il y a 1 jour
Advisor Service Centre Representative Bilingual- Calgary
Fidelity Investments —Calgary, AB
- De 58 000 $ à 72 000 $ par an
- Temps plein
- Bilingue
- Service à la clientèle
- Anglais
- Bourses d'Études
- Congés payés
Piper the Plumber — Customer Service Representative (Full-Time) | Red Deer, AB
Piper the Plumber Inc. —Red Deer, AB
- De 20 $ à 28 $ de l’heure
- Temps plein
- Microsoft Word
- Vente
- Construction et rénovation
- Régimes de participation aux bénéfices
- Assurance Dentaire
Postuler rapidement
Member Service Representative (Temporary position)
Blue Mountain Power Co-op —Rocky Mountain House, AB
- Temps plein
- Service à la clientèle
- Microsoft Office
- Diplôme d'études secondaires
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
il y a 5 jours
Commercial Retention Representative
Superior Propane —Calgary, AB
- De 65 000 $ à 69 300 $ par an
- Temps plein
- Télétravail
- Vente
- Service à la clientèle
- Baccalauréat
- Programme d'Aide aux Employés
Postuler rapidement
il y a 4 jours

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : inbound customer service representative (alberta)

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Customer Service Representative

W.W. Grainger
Edmonton, AB

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Détails du poste

Avantages

Jours fériés payés
Assurance Dentaire
Congés payés
Assurance Vision
Assurance Vie

Compétences

Bilingue
Oracle
Vente
Service à la clientèle
Logiciel d'entreprise
SAP
Anglais
Microsoft Office
Diplôme d'études secondaires
Saisie de données
SharePoint
Dactylographie
Compétences en communication

Description complète du poste

Date: Jun 4, 2026

Location: EDMONTON, AB, CA, T5W 3Z2

Company: Grainger Businesses

Work Location Type: Hybrid

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified™ company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Compensation:

This position is hourly, and the starting pay rate is $22.50/hour, and eligibility for an incentive target of $1200 which is contingent upon achieving both individual and company performance objectives.

The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.

This job posting is for an existing vacancy.

Position Summary:

Great fit for retail pros who want steady hours, zero weekends, and a supportive, customer‑focused environment.

As a Customer Service Representative, you’ll provide exceptional customer service by phone and email in an inbound call center office environment and will report to a Customer Service Center Supervisor. Our team members are expected to be active participants in a workplace that promotes accountability, coaching, and teamwork to achieve the goals of our business, team members, and customers with high efficiency. Join us at 11708 167 Street NW, Edmonton, Alberta, T5M 3Y2

You’ll enjoy a flexible 8-hour shift options scheduled between 6:00AM to 6:00PM MST Monday to Friday. Following the 8‑week training period and three months of tenure, your schedule will shift to a hybrid model—three days onsite and two days remote. The position begins on July 13, 2026.

To learn more about what it’s like working as a Customer Service Representative at Grainger, please watch the following video.

Job Responsibilities (You Will):

Deliver a positive customer experience through order entry, order follow-up, shipment tracking, updating orders, account corrections, credits, returns, and more

Listen to customer needs, ask exploratory questions, and interpret customer requirements to provide solutions

Combine service, sales, and technical system skills with product knowledge, to uncover customer needs and provide solutions

Seize opportunities to promote the benefits of doing business with Grainger and provide solutions with product alternatives and services

Identify leads for further selling opportunities to improve sales growth

Analyze information to resolve inquiries and complex problems

Respond to customer calls and inquiries (i.e., pricing, products and billing, received through the phone or by email)

Communicate with customers and business partners to inform them of the status of their request through to completion

Education/Experience (You Have):

1+ years of demonstrated success in a customer service role with a preference within a contact center environment or retail setting
High school diploma or equivalent
Excellent communication skills in English
Proficient and accurate typing, data entry

Advanced system knowledge and comfortable navigating systems (Microsoft Office Suite and background in enterprise systems i.e.: SAP, Oracle, Salesforce.com, SharePoint, etc.).
Bilingual (ENG/FR) an asset

Rewards and Benefits:

Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

Medical, dental, vision and prescription drug coverage
Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
Life insurance coverage, including spousal and dependent life insurance.
Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
Educational & Professional Membership Fee Assistance program
Employee discounts, team member perks and more!

DEI Statement:

We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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