23 meilleures offres (helpdesk technician, alberta) (à pourvoir)

Technician L1
MSP OPERATIONAL CORP —Edmonton, AB
- De 45 000 $ à 60 000 $ par an
- Temps plein
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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IT Support Technician
Red Deer Resort & Casino —Red Deer, AB
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Scriptage
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il y a 12 jours
Field Support Technician
Lumen IT —Calgary, AB
- De 45 000 $ à 55 000 $ par an
- Temps plein
- Travail hybride
- Microsoft Outlook
- Windows
- SharePoint
- Indemnité kilométrique
- Assurance Invalidité
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23 h
IT Support Technician
AGAT Laboratories —Calgary, AB
- Temps plein
- Bilingue
- Bar
- Azure
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L1 Support Hero
GAM Technical Services —Calgary, AB
- De 40 000 $ à 60 000 $ par an
- Fins de semaine au besoin
- Azure
- Service à la clientèle
- Microsoft Office
- Assurance Dentaire
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Technical Support Operator
Cold Bore Technology Inc. —Calgary, AB
- De 55 000 $ à 65 000 $ par an
- Temps plein
- Travail hybride
- Anglais
- Microsoft Office
- Réseaux informatiques
- Programmes de Bien-être
- Assurance Invalidité
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il y a 6 jours
User Support Technician
Hy-Tek Computer Sales and Service Ltd. —Rocky Mountain House, AB
- De 35,50 $ à 49,07 $ de l’heure
- Temps plein
- Anglais
- Windows
- Microsoft Office
- Assurance Dentaire
- Assurance Vision
Postuler rapidement
Service Desk Technician
ARC Business Solutions —Calgary, AB
- Heures supplémentaires
- Azure
- Port de charges lourdes
- Service à la clientèle
Postuler rapidement
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- Sur appel
- Service à la clientèle
- Windows
- Microsoft Office
Tier 1 Technician (In-Office)
Clearbridge Business Solutions —Calgary, AB
- Temps plein
- En présentiel
- Compétences en communication
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Desktop Support Engineer (Dispatch /Part-Time)
Axiom Technologies —Calgary, AB
- Service à la clientèle
- Windows
- Compétences en communication
Customer Support Specialist
Catalis Holdco Inc —Edmonton, AB
- Du Lundi au Vendredi
- Microsoft Word
- Microsoft Excel
- Salesforce
- Assurance Dentaire
Technical Dispatch - Calgary/Red Deer
Bulletproof IT —Calgary, AB
- De 40 000 $ à 45 000 $ par an
- Pas d'expérience requise
- Windows
- Compétences en communication
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Field Technician
Connectra Technologies Inc —Edmonton, AB
- 30 $ de l’heure
- Contrat
- Service à la clientèle
- Anglais
- Microsoft Office
Maintenance Technician
Best Western Plus Peace River —Peace River, AB
- De 18 $ à 22 $ de l’heure
- Temps partiel
- Service à la clientèle
- Hôtel
- Diplôme d'études secondaires
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Heavy Duty Mechanic – 7/7 Rotation (Shop & Field)
Antler Point Heavy Duty —Balzac, AB
- De 45 $ à 55 $ de l’heure
- Heures supplémentaires
- Schémas
- Conduite d'équipement lourd
- Maintenance
- Programmes de Bien-être
- Assurance Invalidité
Postuler rapidement
il y a 11 jours
CLIENT SERVICE ADVISOR — CALGARY, ALBERTA
All Brite Glass —Calgary, AB
- De 22 $ à 28 $ de l’heure
- Temps plein
- Vente
- Assurance Dentaire
- Congés payés
Postuler rapidement
Help Desk Technician - Level 1 (Bilingual - English/French)
Star POS —Edmonton, AB
- De 44 000 $ à 46 000 $ par an
- Temps plein
- Bilingue
- Anglais
- Windows
- Assurance Invalidité
- Assurance Dentaire
Postuler rapidement
Journeyman Automotive Technician (with Electrical Focus)
Lloydminster Toyota —Lloydminster, AB
- Temps plein
- Compétences en communication
- Assurance Dentaire
Postuler rapidement
Service Supervisor
Finning International Inc. —Fort Mackay, AB
- Temps plein
- Expérience en supervision
- Construction et rénovation
- Leadership
Field Service Technician
Fluidstream Inc. —Calgary, AB
- De 19,85 $ à 27,00 $ de l’heure
- Heures supplémentaires
- Maîtrise
- Baccalauréat
- Déplacements à prévoir
Postuler rapidement
il y a 8 jours
Gate Service Technician
GateWorks Inc. —Calgary, AB
- De 22 $ à 26 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Anglais
- Assurance Dentaire
- Congés payés
Postuler rapidement
Bilingual Service Desk Analyst
Compugen Inc —Canada
- De 23 $ à 33 $ de l’heure
- Travail hybride
- Bilingue
- Informatique
- Dépannage de logiciel
il y a 1 jour

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IT Help Desk Technician
Recutify Inc. —Toronto, ON
Printer management and preventative maintenance. Interfacing with users to troubleshoot software issues. The ideal candidate will possess a strong foundation in…
De 30 $ à 35 $ de l’heure
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Computer Technician Analyst (26-045-D)
Lakelands Public Health —Peterborough, ON
Successful completion of post-secondary diploma or degree in computer technology, information systems, or a related field. Up to March 26, 2027*.
De 37,19 $ à 42,05 $ de l’heure
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk technician (alberta)

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Technician L1

MSP OPERATIONAL CORP
Edmonton, AB

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Détails du poste

Temps plein

Compétences

Microsoft Windows Server
Microsoft Powerpoint
Microsoft Word
ConnectWise
Microsoft Excel
Microsoft Outlook
Soutien technique
Microsoft Office
DHCP
Esprit d'analyse
Logiciel de prise de contrôle
DNS
SharePoint
Compétences en communication
Active Directory
Gestion du temps
Centre d'assistance
Appareils mobiles
VPN

Description complète du poste

Ready to take your career to the next level? Invest in yourself! MSP Corp is a dynamic and evolving organization. Our team is energetic and multidisciplinary, performing at the highest levels. We thrive on the diversity of our team and believe that any candidate could be the talent to take us to the next level. We drive technology and performance by providing powerful toolsets, business support and professional services. Our team provides complete, turn-key solutions with one goal in mind — to ensure that we can deliver 100% any day, any time.

As we continue to grow, we are looking for an IT Support Technician L1 to join MSP Corp Prairies team.

About the Role

As IT Support Technician L1, you will be an integral player for our team. You will be responsible for handling incidents and requests (Level 1 support tickets) to assist customers providing fast, courteous, and efficient service to maintain a high level of user satisfaction. We are looking for a bright, passionate, and motivated IT Support Technician L1. This role requires someone with an ambitious nature for continuous learning who has 1-3 years of experience working in a help desk environment with a Managed Services company.

Schedule: Monday to Friday, 40 hours per week, 8:00am-5:00pm
Location: Edmonton, AB
Work Mode: Hybrid

What You Will Do

Provide first point of contact for all client requests by phone and email ensuring response SLA targets are met
Follow-up on tickets (requests and incidents) closely with end-users and ensure ticket lifecycle does not exceed defined standard
Maintain constant communication with clients for assigned tickets
Identify recurring issues and propose improvements to reduce ticket volume and enhance user experience
Provide technical support for users and devices (PCs, laptops, Macs, smartphones), including troubleshooting, resolution, and escalation of issues.
Coordinate IT onboarding and offboarding processes, including provisioning/deprovisioning of hardware, software, account access, and licensing
Monitor and investigate NOC alerts
Prioritize and manage multiple requests based on urgency/impact of request
Perform administration across various applications and systems
Work closely with other IT team members to ensure the highest possible level of service
Ensure documentation is regularly updated and accessible, including standard operating procedures and troubleshooting guides

What We Are Looking For

Minimum 1-3 years experience in a similar position with a Managed Services provider.
Ability to help users install and configure smartphones (IOS, Android)
Extensive experience with Windows (10/11) and Mac devices (Desktop and Laptops)
Strong knowledge of on-premise active directory, EntraID, Office 365 cloud administration, SharePoint, Teams, Onedrive for business, Remote Desktop environments, VPN connections.
In-depth knowledge of the Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
Strong knowledge of windows server and associated services such as DNS, DHCP, Print and File services
Strong interpersonal and communication skills, both verbal and written with the ability to communicate and articulate technical information simply with a customer-first mindset
Experience with ticketing systems (ConnectWise is an asset)
Strong analytical and problem-solving skills
Able to adapt and quickly develop an in-depth technical understanding of new technologies, systems, and applications.
Strong ability to analyze situations, diagnose problems, and develop and implement solutions
Ability to prioritize and multi-task several requests in parallel
Able to work independently or in a team with minimal supervision
Exceptional time management and self-management skills.
Self-motivated and directed
Extremely detail oriented

Why Work at MSP Corp

Benefits package.
Dynamic work environment.
Corporate gym discounts.
Wellness day.
Opportunities for growth and training.

Ready to make a difference? Join us and shape the future. Apply today!

Diversity, Equity, and Inclusion: At MSP Corp, we believe that diversity, equity, and inclusion are essential for fostering a healthy and innovative work environment. We are committed to creating a workplace where everyone, regardless of age, gender, ethnicity, sexual orientation, ability, or any other characteristic, feels valued and respected. We encourage applications from individuals of diverse backgrounds and perspectives and ensure a fair and inclusive recruitment process.

Thank you for your interest in this opportunity. We will only contact candidates whose profile closely matches the job requirements.

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helpdesk technician emplois - alberta

Technician L1

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Field Support Technician

IT Support Technician

L1 Support Hero

Technical Support Operator

User Support Technician

Service Desk Technician

Information Services Technician

Tier 1 Technician (In-Office)

Desktop Support Engineer (Dispatch /Part-Time)

Customer Support Specialist

Technical Dispatch - Calgary/Red Deer

Field Technician

Maintenance Technician

Heavy Duty Mechanic – 7/7 Rotation (Shop & Field)

CLIENT SERVICE ADVISOR — CALGARY, ALBERTA

Help Desk Technician - Level 1 (Bilingual - English/French)

Journeyman Automotive Technician (with Electrical Focus)

Service Supervisor

Field Service Technician

Gate Service Technician

Bilingual Service Desk Analyst

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : helpdesk technician (alberta)

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