At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.
Come help us build a hospitality industry leading Talent Acquisition function at Pursuit. As Director of Talent Acquisition, you will shape our strategy, strengthen our capabilities, and deliver the talent that fuels our Vision 2030 growth plans.
Pursuit has a player coach culture. Success in this role means moving fluidly between strategic leadership and hands-on recruitment execution. You will thrive here if you enjoy building while delivering, moving with speed and agility, communicating transparently, and providing regular visibility into results.
The scale of this role creates an opportunity to make a meaningful impact across our business. We are a ~1500 year-round team and hire an additional 3,500 seasonal hires each year, including international program participants (J1, H2B, LMIA, working holiday). As we expand, our evolving talent needs require thoughtful partnership to ensure we are structured effectively and attracting exceptional talent.
Leading Talent Acquisition at Pursuit is a significant, highly visible role with a direct connection to our people, our operations, and our business results.
Responsibilities
Strategic Leadership and Ownership
Own the Talent Acquisition strategy and operating plan, aligning hiring priorities with business growth, seasonality, and workforce plans.
Translate global TA strategy into regional execution, adapting for local markets while staying aligned with Pursuit’s people strategy.
Serve as the TA leader for operations, partnering with senior leaders to forecast needs, prioritize roles, and balance speed, quality, and cost.
Design and continuously improve TA processes, tools, and ways of working to ensure a scalable, efficient, candidate-centric recruitment engine.
Elevate Pursuit’s employer brand by leveraging digital, social, campus, and community channels to drive awareness and engagement.
Team Leadership and Function Build
Develop hospitality industry leading Talent Acquisition Team.
Define clear goals, KPIs, and success measures that directly support Pursuit’s business objectives and workforce plans, and provide regular visibility and reporting on such.
Coach and mentor TA team members on advanced recruiting strategies and tactics, stakeholder management, and data-driven decision-making.
Manage team structure, capacity, and workload allocation to support business priorities and seasonal peaks.
Foster a culture of accountability, collaboration, and continuous improvement.
Talent Strategy and Executio n
Design and deliver a TA capability roadmap, including tools and training that build consistent, high-quality recruiting practices for leaders and hiring managers.
Own candidate experience standards and ensure they are consistently applied, equipping and holding hiring managers and TA team accountable.
Own the job advertising strategy, budget, and key vendor relationships (for example, Indeed, LinkedIn), using performance data to optimize spend, channels, and applicant quality, and aligning the right channels to the right roles.
Partner closely with the International Programs Partner to shape and optimize international hiring strategies (J1, H2B, LMIA, working holiday), ensuring volumes and profiles align with business and seasonal needs.
Partner with People Team on talent planning for critical roles and effective deployment of internal talent to hard-to-fill positions.
Be ready to personally lead searches for critical and specialized roles, ensuring a strong slate of diverse, high-caliber candidates.
In partnership with the Field People Team, Operations, Marketing, and external vendors, develop creative strategies for hard-to-fill roles that go beyond traditional recruiting.
Data, Technology and Process Optimization
Own TA performance metrics, using dashboards and KPI scorecards (for example, fill rates, hiring velocity, quality of hire, source effectiveness, candidate experience) to guide decisions and report to senior leadership.
Lead the optimization of recruitment technology (Workday, Paradox, sourcing tools, assessment tools) to support efficiency and a strong candidate experience.
Use insights from candidates, hiring managers, and data to identify bottlenecks and implement rapid adjustments implement rapid adjustments across the hiring funnel.
Qualifications
Bachelor’s / post-secondary degree in Human Resources, Business, or a related field; an equivalent combination of education and progressive TA leadership experience will be considered.
7+ years of progressive Talent Acquisition dedicated experience, including 3 to 5 years leading a recruiting function or team in high-volume front-line recruitment required for success.
Demonstrated success building and evolving a TA function, including designing processes, defining operating models, setting performance standards, and implementing new tools or technologies.
Strong track record of partnering with senior leaders to translate business and workforce plans into actionable hiring strategies and priorities.
Advanced experience with applicant tracking systems and recruitment technology; Workday Recruiting and Paradox experience strongly preferred.
Highly data-driven, with experience owning TA metrics and using insights to drive continuous improvement.
Proven ability to lead, develop, and inspire high-performing TA teams.
Hands-on experience designing and executing multi-channel sourcing strategies, including direct sourcing, employer branding campaigns, and targeted outreach for hard-to-fill roles.
Experience leveraging social and digital channels (for example, LinkedIn, Instagram, TikTok) for recruitment marketing and front-line talent attraction.
Exceptional communication and relationship-building skills, with the ability to influence and align stakeholders across locations and functions.
Comfortable operating in a fast-paced, seasonal, growth-oriented environment, with the ability to prioritize and make clear tradeoffs.
Willingness to travel within Canada and the United States as needed to support business leaders, TA team members, and key recruiting initiatives.
Valid driver’s license required.
#KO1
About Us:
We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.
Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Reykjavík and Costa Rica.
Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.
What will your work environment be like?
At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.
Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories
PURSUIT PERKS
Join an inclusive, global team and make life-long connections
Enjoy free access to Pursuit attractions and 50% off for friends
Get discounts on hotel stays, dining, and retail
Access subsidized mental health and wellness resources
Equal Employment Opportunities Information
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [email protected].
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.
