Clinical Informatics Specialist
BC Cancer
Surrey, BC
This posting is for a permanent Clinical Informatics Specialist role, located on-site at BC Cancer Surrey. Clinical Informatics experience is required.
The Clinical Informatics Specialist (CIS) reports to the Coordinator, Manager and/or designate and analyzes, diagnoses problems and formulates solutions for the design, optimization and integration of clinical workflow applications related to variety of clinical information systems. The role participates in the development and revision of electronic health record and clinical practice process redesign organizational and/or departmental clinical policies and procedures and champions a collaborative team-based framework that incorporates resources from other departments, programs, and vendor partners as it relates to clinical systems implementations.
The CIS utilizes their clinical experience and experience with computer technology, clinical informatics, clinical workflow and clinical change management to support Professional Practice, Digital Health/Information Management, clinical operations leaders, users (staff and clinicians) and other groups to enhance the effectiveness, validity and sustainability of clinical initiatives that support the transition to a fully integrated EHR.
What you’ll do
- Assess, analyze and diagnose specialty specific clinical workflow assessments and translates requirements to digital health/information technology leads. Gathers information from multiple clinical groups, project teams, and members of the organization and peer health authorities to assess technology gaps and clinical needs for providers and clinical users of the electronic health record system. Provides expertise in system design and evaluation of clinical content, troubleshooting and end–user support.
- Execute the system design life cycle in the areas of design, content development, validation, implementation, stabilization and evaluation of electronic health information systems and their associated data dictionaries, databases, tables, reports and related standards, protocols and procedures to support clinical uptake of electronic health and information records. Participates in custom report development and data analysis for decision-making.
- Liaises with the Digital Health department, organizational programs/departments and partner affiliates as the role and informatics specialty specific expert and resource on system wide practice and workflow change initiatives, practice innovation and redesign, documentation/nomenclature standards and the electronic health record.
- Identify and assist in the development of new and changing role and specialty specific functions and processes in the department/organization as they relate to the use of clinical information systems.
- Provide training to clinical staff based on knowledge and informatics experience on incorporating clinical informatics advances and electronic health records developments into practice.
- Engage in the planning, coordination, scheduling, implementation and evaluation of upcoming releases including impact analysis, development of release notes and liaising with other subject matter experts to support development and delivery of education for end users to enhance adoption, including use of clinical decision support tools within the clinical workflows to support timely decision-making.
- Plan and lead adoption training sessions such as, workflow review sessions and one-on-one support sessions related to appropriate, safe and efficient use of clinical information systems/applications including applicable policies and related legislation regarding access to electronic health records.
- Recommend innovative approaches and standards for information capture, storage and retrieval that ensure the management of and secure access to personal electronic health information in collaboration with security management and application analysts. Participates in data remediation/data integrity activities and audit processes to ensure quality data collection and system efficiency.
- Document and communicate clinical informatics standards to information technology leadership, staff, providers, project directors, project managers and the appropriate user community representatives such as staff from other portfolios within PHSA, colleagues from peer health authorities and vendors. Maintains familiarity with health care industry developments in clinical informatics, participates in advising on implementation of related standards, tools, and processes within PHSA.
- Research, define and develop material on the effectiveness of clinical information systems.
- Participate in the development of detailed requirements, evaluation criteria, budgets, project charters, implementation plans, status updates, communication plans and other project related documents.
What you bring
Qualifications:
- Graduation from a recognized two-year diploma program such as Nursing Unit Clerk or Pharmacy Technician, plus three (3) years’ recent related experience an equivalent combination of education, training and experience.
- Three (3) years’ experience in a Clinical Informatics environment, including experience facilitating or participating in Clinical and Systems Transformation (CST) implementation, or an equivalent combination of education, training and experience.
- May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
- May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies:
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging. Embed Indigenous Cultural Safety and Humility into all aspects of work. This means creating an environment where Indigenous patients feel respected, valued, and understood. Foster trust through respectful communication, active listening, and honoring equity-deserving people's perspectives on health and wellness. Commit to ongoing education and training on Indigenous health issues, cultural safety, and DEI principles. Participate in workshops, cultural immersion experiences, and continuous professional development to stay informed and responsive to equity-deserving groups. Provide patient-centred care that respects Indigenous ways of knowing and healing, respects BIPOC experiences and world views ensuring that care plans are culturally relevant and holistic.
- Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
You have:
- Clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
- Demonstrate experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
- Demonstrate knowledge regarding new trends in clinical practice and information systems.
- Knowledge of project management practices, methodologies and principles.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time
Wage: $45.82 per hour.
Location: 13750 - 96th Avenue, Surrey, BC V3V 1Z2
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0800-1600
Requisition Number: 203024E
What we do
BC Cancer provides comprehensive cancer control for the people of British Columbia. BC Cancer is part of the Provincial Health Services Authority (PHSA).
PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BC Cancer are committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on September 1, 2026, and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
