Experienced GENERAL MANAGER for NOVA Kitchen & Bar North Vancouver
NOVA is an elevated upscale-casual restaurant concept focused on modern West Coast cuisine, refined cocktails, polished hospitality, and unforgettable guest experiences. Our vision is to create one of the North Shore’s premier dining destinations — vibrant, energetic, approachable, and built around genuine hospitality.
We are seeking a dynamic and experienced hospitality leader who thrives in fast-paced environments, inspires teams, understands modern restaurant culture, and is passionate about operational excellence. This is a rare opportunity to join a growing hospitality group at a leadership level and play a major role in shaping the future of the NOVA brand.
WHAT WE OFFER:
- Competitive salary + performance-based bonus structure
- Extended health, dental & vision benefits
- Staff dining discounts
- Career growth and advancement opportunities
- A high-energy and supportive workplace culture
- Opportunity to help build and lead a flagship North Vancouver location
- Hands-on involvement with ownership and leadership team
- Future growth opportunities within expanding restaurant concepts
POSITION SUMMARY:
The GENERAL MANAGER will oversee all aspects of restaurant operations while leading the team, driving performance, maintaining service excellence, and ensuring an exceptional guest experience at all times. The successful candidate will bring strong leadership, operational expertise, financial awareness, team-building ability, and a genuine passion for hospitality.
KEY RESPONSIBILITIES:
- Oversee all daily restaurant operations and ensure smooth service execution
- Lead, mentor, and develop front-of-house management and service teams
- Recruit, interview, hire, train, schedule, and supervise staff members
- Foster a positive, professional, and team-oriented workplace culture
- Maintain exceptional guest experience and resolve customer concerns professionally
- Ensure high standards of food quality, presentation, cleanliness, and hospitality
- Work closely with culinary and bar leadership teams to maintain operational excellence
- Monitor labour, inventory, sales performance, and operational efficiencies
- Ensure compliance with food safety regulations, liquor laws, and company policies
- Oversee POS systems, cash handling, reporting, and operational procedures
- Support menu rollouts, feature launches, events, and promotional initiatives
- Continuously improve systems, service standards, and team performance
QUALIFICATIONS & EXPERIENCE:
- Minimum 5+ years of senior restaurant management experience in upscale or high-volume restaurants
- Proven leadership and team management skills
- Strong understanding of hospitality operations and guest experience standards
- Experience with POS systems
- Knowledge of food safety, liquor regulations, and restaurant compliance standards
- Strong organizational, communication, and problem-solving abilities
- Wine, cocktail, and premium dining knowledge preferred
- Ability to lead calmly and effectively under pressure
- Passion for hospitality, culture-building, and operational excellence
- Previous experience in premium casual dining, hotels, or elevated hospitality concepts considered a strong asset
COMPENSATION:
$70,000-85000 annually Plus performance incentives and growth opportunities
Salary based on experience and qualifications and we are flexible for the right candidate.
BENEFITS:
- Extended health care
- Staff meals & dining discounts
- Leadership growth opportunities
WORK LOCATION:
In Person – North Vancouver, BC
TO APPLY:
Please submit your resume along with a short introduction outlining your hospitality background, leadership experience, and why you would be a strong fit for the NOVA team.We thank all applicants for their interest; however, only shortlisted candidates will be contacted for interviews.
Join us as we build one of North Vancouver’s most exciting new restaurant destinations.
This position is intended for experienced hospitality professionals. We are specifically seeking candidates who have successfully held a General Manager or senior leadership role in a busy, full-service, sit-down restaurant. Experience in upscale casual, premium casual, or high-volume dining environments is strongly preferred.
Only applicants with relevant leadership experience in similar restaurant operations will be considered.
Pay: $70,000.00-$85,000.00 per year
Benefits:
- Discounted or free food
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
