4 meilleures offres (desk agent, red deer county, ab) (à pourvoir)

Front Desk Agent
BA Hotel —Red Deer, AB
- De 15,00 $ à 15,50 $ de l’heure
- Temps plein
- Microsoft Word
- Microsoft Excel
- Microsoft Office
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il y a 2 jours
Guest Service Agent
Sandman Hotel Group —Red Deer, AB
- Temps partiel
- Service à la clientèle
- Hôtel
- Comptabilité
- Assurance Dentaire
- Programme d'Aide aux Employés
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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- 18 $ de l’heure
- Temporaire
- Service à la clientèle
- Hôtel
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Front Desk Agent
Best Western Plus Lacombe Inn & Suites —Lacombe, AB
- De 16 $ à 17 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Anglais
- Microsoft Office

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Greet guests with a smile and answer their questions as required. Ensure front desk is stocked with any items guests may require before housekeeping leaves for…
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Promptly answer incoming calls, respond to incoming e-mail inquiries. Obtain vehicle license information and accurately record in guest’s reservation file.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : desk agent (red deer county, ab)

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Front Desk Agent

BA Hotel
Red Deer, AB

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Détails du poste

Temps plein | Occasionnel
Il y a 2 jours

Compétences

Microsoft Word
Microsoft Excel
Classement
Microsoft Office
Expérience administrative
Assurance qualité logicielle
Capacités de présentation
QuickBooks
Saisie de données
Sens de l'organisation
Expérience en cabinet dentaire
Compétences en informatique
Secrétariat
Étiquette au téléphone
Compétences en communication

Description complète du poste

Job Overview

We are seeking a proactive and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in delivering exceptional customer service and ensuring smooth day-to-day operations. The ideal candidate is an organized, detail-oriented multitasker who takes pride in maintaining a welcoming environment, managing administrative duties, and ensuring our property meets high quality-assurance standards.

Key Responsibilities Guest Relations & Front Desk Operations

Greet guests and clients promptly with a warm, professional demeanor, creating an excellent first impression.
Manage the check-in and check-out processes efficiently, ensuring accuracy in guest registration and billing.
Handle multi-line phone systems, answer inquiries professionally, and direct calls to appropriate departments.
Manage reservation calendars and schedule appointments using Microsoft Office and Google Workspace.
Process payments, manage basic bookkeeping, and perform accurate data entry using relevant software.

Quality Assurance & Room Inspections

Conduct daily inspections of a minimum of 10 rooms prior to guest arrivals to verify cleanliness, housekeeping standards, and proper maintenance.
Document and immediately report any maintenance or housekeeping deficiencies to the appropriate teams to ensure swift resolution.

Facility Maintenance & Administration

Maintain the cleanliness and presentation of the main lobby, reception area, and coffee stations during quiet or non-busy periods.
Perform essential clerical duties, including filing, photocopying, scanning, and proofreading paperwork.
Support administrative and management staff with miscellaneous clerical tasks as needed.

Qualifications & Skills

Experience: Proven experience in a front desk, clerical, or office administration role (hospitality, medical, or dental office experience is a plus).
Tech Savvy: Strong computer proficiency, including Microsoft Office (Word, Excel), Google Workspace, and data entry software. Experience with QuickBooks is highly advantageous.
Attention to Detail: Exceptional organizational skills with an eye for cleanliness, presentation, and property maintenance standards.
Communication: Excellent verbal and written communication skills, featuring a professional phone etiquette.
Adaptability: Ability to stay productive and self-motivated during slower periods, balancing administrative duties with physical property checks and light cleaning.
Pressure Management: Strong ability to multi-task and remain calm and courteous under pressure during peak check-in hours.

Pay: $15.00-$15.50 per hour

Work Location: In person

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