Company website: www.sunly.ca
Sunly Energy is currently seeking a Full-Time Permanent Solar Client Services Coordinator to join our team on Prince Edward Island!
Who We Are
Sunly is a leader in residential solar sales and installation, recently expanding into energy storage. Serving customers across Canada, Sunly’s mission is to power energy independence by delivering affordable, renewable, and reliable energy solutions to both residential and commercial clients. Our solar services provide economic savings and the peace of mind that you know how much your electricity will cost you in the future.
With our Corporate office located on Prince Edward Island, Sunly Energy is the leading solar provider in the Maritimes with several franchises across Canada.
Why You'll Love It Here
- Competitive pay: starting at $20.00 per hour.
- Training and development opportunities: we invest in your success with ongoing training and mentorship, with opportunities for career advancement.
- Supportive culture: we lead by example, and our culture thrives on positivity, enthusiasm, resilience and growth.
- Positive work-life balance: standard work week, no additional hours are required.
- Purpose-driven work: help shape a greener future for Canadian families and communities.
What You'll Do
As a Solar Client Services Coordinator you'll be the main point of contact for clients during the design, permitting and procurement stage of their project and will ensure that all required documentation is complete and accurate. This includes answering all client questions, addressing concerns, and ensuring that all paperwork and required timelines are met. You will communicate any issues to the Project Manager. This position requires a high volume of outbound calls to clients on a daily basis.
Under the supervision of the Project Manager, the duties and responsibilities of the Solar Client Services Coordinator will include, but are not limited to, the following:
- Communicate and follow up with assigned clients during design, engineering and permitting phase of the project;
- Answer all questions related to project timelines, schedules and permitting process;
- Site assessment report reviews including electrical engineering, structural engineering, and solar designs;
- Guide clients in solar design, electrical and structural change orders ensuring proper approvals and compliance processes are followed;
- Facilitates completion of provincial and federal rebate program applications with clients and responsible for provincial pre-approval accuracy;
- Act as the project lead on assigned projects ensuring all stakeholders have relevant information and project schedule is maintained;
- Registering monitoring systems;
- Coordinate installation bookings; and
- Other duties as assigned.
Who You Are
The successful candidate will possess the following qualifications:
- Post-secondary degree/diploma in renewables, energy or related discipline is preferred;
- Criminal record check;
- Proficiency in English is required, bilingualism in French is an asset;
- Access to reliable transportation;
- Strong ability to take initiative;
- Comfortable making phone calls and working with clients in-person and over the phone;
- Excellent customer service skills;
- Organizational skills and attention to detail;
- Ability to multitask, prioritize and work independently as well as collaborate with the team;
- Ability to adapt to changes and pivot as necessary based on business needs;
- Comfortable with technology and software (Google Suite, CRM an asset);
- Previous project coordination experience is an asset; and
- Previous construction experience is an asset.
Ready to Shine?
We are currently looking for passionate individuals who are eager to make a significant impact within a growing organization. If you are driven by the opportunity to contribute to a dynamic team, we encourage you to submit your application.
Pay: From $20.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Are you currently located on PEI?
- Do you have experience working with clients over the phone?
- Are you comfortable making phone calls to clients?
Work Location: In person
