Reporting to: Director of Marketing
Role Summary:
At JW Marriott The Rosseau Muskoka, we are committed to delivering exceptional experiences guided by our luxury service standards and brand promise. We are seeking a highly organized, creative, and detail-oriented Marketing Coordinator to support the execution of integrated marketing initiatives across digital and on-property channels.
This role is responsible for the coordination and execution of marketing collateral, social media platforms, OTA channels, in-house signage, and promotional campaigns. The Marketing Coordinator will play a key role in ensuring all brand communications reflect JW Marriott standards, resonate with our target audience, and elevate the guest experience.
The ideal candidate thrives in a fast-paced luxury hospitality environment, demonstrates strong attention to detail, and embodies a collaborative, service-driven mindset.
Key Responsibilities:
Digital Marketing & Social Media
- Develop, schedule, and publish engaging content across social media platforms including Instagram, Facebook, and LinkedIn, ensuring alignment with brand voice and visual standards
- Monitor platform engagement, respond to guest inquiries in a professional and timely manner, and foster meaningful community interaction reflective of JW Marriott service excellence
- Collaborate with designers, photographers, and content creators to deliver high-quality, on-brand creative assets
- Stay current with industry best practices, social media trends, and platform updates to continuously enhance content performance
Offline Marketing & Brand Collateral
- Partner with the Food & Beverage team to ensure menus are current, visually aligned, and reflective of the brand experience
- Coordinate logistics for on-property promotions, activations, and special events, ensuring seamless execution
- Oversee the production and distribution of all printed materials, including brochures, press releases, presentations, and advertisements, maintaining brand consistency
- Support content creation initiatives including photo and video shoots, ensuring assets capture the essence of the guest experience
- Assist with local marketing initiatives, partnerships, and community engagement opportunities
- Manage and maintain resort-wide signage to ensure accuracy, quality, and brand alignment
Cross-Functional Coordination
- Assist in the development and maintenance of marketing calendars and campaign timelines, ensuring all deliverables are executed on schedule
- Liaise with internal departments including Food & Beverage, Rooms, Enrichment, and Spa to gather required information and ensure timely communication
- Maintain inventory and organization of marketing assets, printed materials, and promotional items
- Uphold and protect brand standards across all marketing touchpoints, ensuring consistency in messaging, tone, and visual identity
Requirements:
- Bachelor’s degree in Marketing, Advertising, Media, Journalism, or a related field, or equivalent professional experience
- Demonstrated knowledge of social media platforms and digital marketing practices
- Strong organizational and project coordination skills with the ability to manage multiple priorities
- Excellent written and verbal communication skills with a high attention to detail
- Experience in both print and digital marketing environments
- Proven ability to collaborate effectively across departments and build strong working relationships
- Proactive problem-solver with a positive, “can-do” attitude
- Familiarity with resort or hospitality operations is considered an asset
- Strong interpersonal skills, professionalism, and commitment to excellence
Working Conditions:
- Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs
- Ability to sit or stand for extended periods
- Capable of lifting up to 20 lbs as required for marketing materials and event setup
Our Commitment:
JW Marriott The Rosseau Muskoka is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We support accessible and barrier-free recruitment and selection processes in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).
We are dedicated to creating an environment where all associates feel valued, respected, and empowered to deliver exceptional guest experiences.
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Discounted or free food
- On-site gym
- On-site parking
- Wellness program
Work Location: In person
