Location: Orchard View Gardens Retirement Residence (Almonte, ON)
Status: Full-Time (40 hours per week)
Shift: 11:30 a.m. – 8:00 p.m.
Pay Rate Disclosure - Starting at $18.00 per hour, with compensation based on experience, qualifications, and applicable skills.
About AON & Orchard View Gardens
Orchard View Gardens Retirement Residence is an AON-owned retirement residence located in Almonte, Ontario. Our home supports seniors with varying levels of care needs, from independent and assisted living to memory care.
At AON, our dining services teams play an important role in creating a welcoming, home-like environment for our residents. We are committed to delivering exceptional care, comfort, and service—where every meal contributes to a positive resident experience. Join our team and make a meaningful difference every day.
Position Summary
As the Dining Room Supervisor (Evening Shift), you will serve as a working supervisor, leading by example while actively participating in resident meal service and daily dining room operations.
Working closely with dietary, kitchen, and serving staff, you will oversee evening dining room operations, ensure exceptional resident service, support staff development, and maintain high standards of cleanliness, organization, and hospitality.
Key Responsibilities
Leadership & Staff Development
- Supervise and coordinate evening dining room operations and serving staff
- Provide hands-on leadership while actively serving residents during meal service
- Ensure all serving staff are trained and competent in their assigned duties
- Coordinate and support ongoing training and skill development for dining room and kitchen staff
- Assist with staffing, scheduling, and workflow coordination
- Foster a positive, collaborative, and resident-focused team environment
Resident Service
- Greet residents and promote a welcoming dining experience
- Ensure residents receive professional, courteous, and timely meal service
- Respond promptly and professionally to resident concerns, requests, and feedback
- Maintain regular communication with residents to support resident satisfaction
- Lead by example in providing exceptional customer service
Dining Room Operations
- Coordinate with kitchen staff to ensure smooth, efficient, and pleasant meal service
- Oversee dining room setup, service, and breakdown activities
- Ensure dining room standards are consistently maintained
- Support special events, functions, and resident dining programs as required
- Monitor service quality and address operational issues as they arise
Quality Assurance & Inventory Management
- Ensure dining rooms, service stations, furnishings, and equipment are maintained in a clean and organized manner
- Conduct daily spot checks of dining room inventory and supplies
- Perform regular inspections of dining room areas and report maintenance concerns
- Assist with ordering and monitoring dining room service supplies
- Advise the Dietary Director of operational concerns, incidents, or resident service issues
Health, Safety & Compliance
- Follow all workplace health and safety policies and procedures
- Ensure compliance with food safety, sanitation, and infection prevention standards
- Maintain a safe environment for residents, visitors, and staff
- Participate in required safety training and programs
Qualifications
- Previous supervisory experience in food service, hospitality, retirement living, healthcare, or a related environment preferred
- Demonstrated ability to train and mentor staff on policies, procedures, and service standards
- Knowledge of proper dining room operations and serving practices
- Strong leadership, organizational, and problem-solving skills
- Ability to work independently and collaboratively within a team environment
- Strong communication, interpersonal, and customer service skills
- Ability to multitask and perform effectively in a fast-paced environment
Key Attributes
- Enthusiastic, outgoing, and positive attitude
- Strong commitment to resident satisfaction and service excellence
- Excellent attention to detail
- Professional and respectful approach to residents, families, and coworkers
- Strong work ethic and leadership presence
- Team-oriented mindset with the ability to motivate others
- Ability to remain organized and adaptable in a dynamic environment
Why Join Orchard View Gardens Retirement Residence?
- Supportive and collaborative work environment
- Opportunity to lead and develop a dedicated dining services team
- Meaningful work that positively impacts residents' lives
- Opportunities for training and professional growth
- Competitive compensation based on experience
Additional Information
This posting is used to build an ongoing talent pool for opportunities across multiple sites. Vacancies at unionized locations will be posted internally in accordance with the applicable collective agreement before external applicants are considered.
We do not use artificial intelligence or automated decision-making tools in our hiring process—every application is reviewed by our team.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
AON Inc. is an equal opportunity employer committed to an inclusive and accessible recruitment process. Accommodations are available upon request for candidates taking part in all aspects of the hiring process.
#INDAON1
Job Types: Full-time, Permanent
Pay: From $18.00 per hour
Work Location: In person
