PCVRS Quality Assurance Coordinator (remote position)
Job Description
Quality Assurance Coordinator – Lifemark Health Group
Status: Permanent Full-time
Location: Remote; Work from home (Canada)
Are you a healthcare professional looking for a change? Lifemark Health Group is seeking a healthcare professional to work as a Quality Assurance Coordinator. This is a remote position with potential for in-person meetings on an annual basis. This is an opportunity to be a member of an exciting team that makes a difference in the lives of Canadian veterans, injured workers, their families and communities by supporting service delivery teams in providing interprofessional rehabilitation services to the highest standard.
We are actively recruiting Quality Assurance Coordinators who are responsible for facilitating exceptional written communication to our customers and supporting best practices with clinical team members.
To excel in this role, you rely on your healthcare background to offer guidance to clinical staff. You have a passion for supporting the delivery of high-quality services, accomplished through ensuring all written communication to customers reflects professional, well-documented recommendations and outcomes, supported by clinical findings.
You are highly organized with meticulous attention to detail, analytical in your thinking, and possess exceptional problem-solving skills. Superior verbal and written communication skills are required, framed with a solid knowledge and appreciation for the requirements of third-party funders.
Responsibilities include:
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Timely review of clinical reports and forms for quality, continuity, consistency and clinical outcome
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Ensuring reports are consistent with legislative requirements and customer standards
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Liaise with clinicians across region to discuss reports, provide guidance and feedback as required
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Timely completion of administrative tasks within web-based systems to allow for tracking and ultimately submission of quality reporting
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Communicate with administrative teams on clinical triage and relationship management, as applicable
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Assist clinical staff on formulation of recommendations for delivery of program standards
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Maintain accurate records utilizing web-based tracking systems to monitor key performance indicators
Qualifications:
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2+ years of experience in the rehabilitation industry
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University degree in a relevant healthcare domain
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Must be a licensed health professional
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Bilingualism in French/English is an asset
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Clinical/rehabilitation experience delivery interdisciplinary care, conducting FCEs, clinical physical medicine or mental health evaluations considered an asset
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Experience with military culture and Canadian Veterans is an asset
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Basic working knowledge of relevant legislation as it relates to regulated health professionals
Inclusion
We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.
Accommodation
Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
Visit and Apply today! Visit www.lifemark.ca/careers
