Service Technician – Moose Jaw
Clark’s Supply & Service Inc. is looking to add a Service Technician to our team in Moose Jaw! The ideal candidate will have a strong technical background in servicing high pressure pumps like pressure washers and hydrovacs, excellent problem-solving skills, and a passion for providing high-quality service to our customers. We are committed to delivering outstanding service that not only exceeds customer expectations but also builds lasting relationships, boosts customer loyalty, and contributes to our continued growth and success.
The Service Technician is responsible for the maintenance, repair, and servicing of a variety of equipment to ensure safety, optimal performance, and customer satisfaction. This role requires strong mechanical and technical skills to diagnose and resolve equipment issues efficiently and independently. This position will communicate effectively with customers, maintain accurate service records, adhere to high safety standards, and support smooth on-site operations. The Service Technician plays a key role in identifying opportunities for service improvements, recommending upgrades, and helping to enhance the overall customer experience through expert technical guidance.
Who we are:
Clark's Supply & Service Inc. is a leading provider of equipment sales and rentals, specializing in pressure washers, lawn and turf equipment, and multi-functional loaders. We pride ourselves on delivering exceptional customer service and high-quality products. If you are a motivated, results-driven individual with a passion for small engine repair or your technical skills, we invite you to join our dynamic team!
Responsibilities:
- Inspect, diagnose, and repair mechanical, electrical, and hydraulic equipment.
- Perform routine maintenance including cleaning, lubrication, part replacement, and equipment calibration.
- Ensure all repairs and services comply with company policies, safety regulations, and federal, provincial, and local codes.
- Maintain accurate documentation for all service calls, repairs, and maintenance activities.
- Manage parts and inventory needed for service calls, ensuring availability and proper stock management.
- Communicate clearly with customers about identified issues, service options, and operational guidance.
- Educate customers on routine maintenance practices and basic troubleshooting techniques to prevent future issues.
- Confirm scope of work and appropriate product use with customers before proceeding.
- Ensure all completed work meets company standards and is thoroughly tested before customer sign-off.
- Maintain tools, instruments, and equipment in good working condition and ready for service.
- Assist with customer service tasks including invoicing, warranty documentation, and answering equipment-related inquiries.
- Participate in training sessions and assist with onboarding or mentoring of other staff.
- Support efficient scheduling, rescheduling, and communication of job statuses.
- Actively promote a culture of safety by following all safety procedures, identifying hazards, and addressing unsafe conditions immediately.
- Other duties as assigned.
Requirements:
- Proven experience in a related field.
- Strong technical/mechanical knowledge and problem-solving skills.
- Ability to read and interpret technical manuals and diagrams including wiring.
- Excellent customer service and communication skills.
- Ability to work independently and as part of a team.
- High attention to detail and a commitment to quality workmanship.
- Certification or formal training in small engine repair is an asset.
- Ability to lift and move heavy equipment as needed.
- Manual dexterity and physical stamina for repairing and maintaining equipment.
- Ability to work in various weather conditions and environments.
- Valid drivers license is required.
What you can expect from us:
- Benefits
- Matching RRSP Plan
- Casual dress
We’re proud to share that our company has achieved the Gold Standard designation in the Canada’s Best Managed Companies program — a recognition awarded to businesses that have successfully maintained their Best Managed status for four to six consecutive years. This national award celebrates organizations with outstanding leadership, strategy, culture, and financial performance. Reaching Gold Standard reflects our long-term commitment to excellence, our clear focus on company goals, and the strength of our people-first culture.
Being part of a Best Managed Company means you’ll be supported by focused leadership, surrounded by a high-performing team, and working toward shared goals in a culture that values collaboration, trust, and care. We offer a competitive and thoughtfully designed employee experience — from meaningful work and strong benefits to perks that reward and recognize your efforts. If you’re looking for a company that invests in its people and creates space for you to thrive both at work and in life, we’d love to meet you!
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Work Location: In person
