25 meilleures offres (guest service, lethbridge, ab) (à pourvoir)

Guest Services Representative
Holiday Inn Lethbridge —Lethbridge, AB
- Hôtel
- Diplôme d'études secondaires
- Étiquette au téléphone
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Front Desk Agent
Wingate by Wyndham —Lethbridge, AB
- 15 $ de l’heure
- 8 Heures
- Service à la clientèle
- Réception
- En présentiel
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Food Service Worker
Jugo Juice - Lethbridge YMCA —Lethbridge, AB
- De 15 $ à 16 $ de l’heure
- Temps partiel
- Service à la clientèle
- Diplôme d'études secondaires
- En présentiel
- Réductions Tarifaires
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il y a 7 jours
Restaurant Server/ Crew Member
D spot Dessert Cafe Lethbridge —Lethbridge, AB
- De 15 $ à 17 $ de l’heure
- Temps partiel
- Vente
- Service à la clientèle
- Mathématiques de base
- Réductions Tarifaires
- Congés payés
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Full Time Server
Streatside Eatery —Lethbridge, AB
- À partir de 15 $ de l’heure
- Temps plein
- Service à la clientèle
- Assainissement
- Service alimentaire
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19 h
Photography Guide / Trip Leader
Backcountry Journeys —Alberta
- 25,50 $ de l’heure
- Temps plein
- Compétences rédactionnelles
- Parler en public
- Hôtel
Front Desk Manager -Relocate to Waterton Park AB
Waterton Glacier Suites —Alberta
- De 4 500 $ à 5 000 $ par mois
- Temporaire
- Certification RCR
- Hôtel
- Certificat de premiers soins de base
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il y a 8 jours
Subway Sandwich Artist (Fort MacLeod)
Subway —Fort Macleod, AB
- À partir de 15 $ de l’heure
- Temps partiel
- Service à la clientèle
- Pas d'expérience requise
- Anglais
- Congés payés
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Assistant Hotel Manager/ Front Desk Manager ( relocate to Lake Louise, AB)
Mountaineer Lodge —Alberta
- De 24 $ à 26 $ de l’heure
- Fins de semaine au besoin
- Service à la clientèle
- Hôtel
- Expérience en supervision
- Assurance Dentaire
- Assurance Vie
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Front Desk Agent - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- 18 $ de l’heure
- Temporaire
- Service à la clientèle
- Hôtel
- En présentiel
- Réductions Tarifaires
- Programmes de Bien-être
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Front Desk Manager -Relocate to Waterton Park AB
Waterton Glacier Suites —Alberta
- De 20 $ à 22 $ de l’heure
- Temporaire
- Hospitalité
- Service à la clientèle
- Hôtel
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Sales and Events Specialist
Lake Louise Inn —Alberta
- De 52 784 $ à 56 784 $ par an
- Temps plein
- Microsoft Excel
- Vente
- Service à la clientèle
- Programmes de Bien-être
- Assurance Dentaire
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il y a 8 jours
Hostess/Host - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- 17 $ de l’heure
- Temporaire
- Hôtel
- En présentiel
- Restaurant
- Réductions Tarifaires
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Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- 15 $ de l’heure
- Temporaire
- Service
- Bar
- Hôtel
- Réductions Tarifaires
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Hostess/Host - Relocate to Waterton, Alberta (Seasonal)
Bayshore Inn and Spa —Alberta
- 17 $ de l’heure
- Temporaire
- Service à la clientèle
- Hôtel
- Service alimentaire
- Réductions Tarifaires
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il y a 1 jour
Seasonal Server (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- À partir de 15 $ de l’heure
- Temporaire
- Service
- Hôtel
- En présentiel
- Réductions Tarifaires
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Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- À partir de 15 $ de l’heure
- Temporaire
- Service
- Bar
- Service à la clientèle
- Réductions Tarifaires
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Seasonal Server (Thirsty Bear Kitchen & Bar) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- 15 $ de l’heure
- Temporaire
- Microsoft Word
- Service
- Bar
- Réductions Tarifaires
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il y a 1 jour
Seasonal Bartenders (Thirsty Bear Kitchen & Bar) - Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- À partir de 15 $ de l’heure
- Temporaire
- Service
- Hospitalité
- Bar
- Réductions Tarifaires
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il y a 1 jour
Seasonal Bartenders (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- À partir de 15 $ de l’heure
- Temporaire
- Service
- Hospitalité
- Bar
- Réductions Tarifaires
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il y a 1 jour
Seasonal Server (Lakeside Chophouse) Relocate to Waterton, AB
Bayshore Inn and Spa —Alberta
- À partir de 15 $ de l’heure
- Fins de semaine au besoin
- Microsoft Word
- Service
- Microsoft Outlook
- Réductions Tarifaires
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il y a 1 jour
Lead Admin (Relocate to Lake Louise, AB)
Post Hotel & Spa —Alberta
- À partir de 50 000 $ par an
- Temps plein
- Hospitalité
- Microsoft Excel
- Hôtel
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Dinning Room Server/ Cashier
Via Cibo Restaurant —Lethbridge, AB
- De 15,00 $ à 15,50 $ de l’heure
- Temps partiel
- Service
- Hospitalité
- Service à la clientèle
- Réductions Tarifaires
- Heures d'arrivée et de départ flexibles
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Server/Bartender
Pops Taphouse &Grill / Pops Pub North Ltd. —Lethbridge, AB
- À partir de 15 $ de l’heure
- Temps partiel
- Bar
- Service à la clientèle
- Mathématiques de base
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il y a 13 jours
Server
Blanco - Lethbridge —Lethbridge, AB
- 15 $ de l’heure
- Temps plein
- Service
- Sens de l'organisation
- Heures d'arrivée et de départ flexibles
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service (lethbridge, ab)

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Guest Services Representative

Holiday Inn Lethbridge
Lethbridge, AB

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Détails du poste

Compétences

Diplôme d'études secondaires
Étiquette au téléphone

Description complète du poste

Job Summary

The Guest Service Representative is responsible for representing the hotel to the guest throughout all stages of the guest’s stay, determining the guest’s reservation status and identifying their duration of stay. He or she will also process the guest’s method of payment, be customer-service oriented, and work closely with housekeeping and maintenance to ensure room status reports are current and up to date.

Major Duties and Responsibilities

Registers guests and assigns rooms, accommodating special requests whenever possible.
Assists in pre-registration and blocking of rooms for reservations/guest arrival.
Thoroughly understands and adheres to proper credit, check-cashing, and cash-handling policies and procedures.
Understands room status and room status tracking.
Knows room locations, types of rooms available, and room rates.
Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures.
Files room keys.
Knows how to use front office equipment.
Processes guest check-outs.
Posts and files all charges to guest, master, and city ledger accounts.
Follows procedures for issuing and closing safe deposit boxes.
Uses proper telephone etiquette.
Uses proper mail, package, and message handling procedures.
Reads and initials the pass-on log and bulletin board daily, and is aware of daily activities and meetings taking place in the hotel.
Attends department meetings.
Coordinates guestroom maintenance work with the engineering and maintenance division.
Reports any unusual occurrences or requests to the manager or assistant manager.
Knows all safety and emergency procedures. Is aware of accident prevention policies.
Maintains the cleanliness and neatness of the front desk area.
Understand that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts.
Duties associated with the Guest Service Representative’s position include but are not limited to the above.

Minimum Qualifications and Skills

High school graduate or equivalent.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Excellent organizational, written and oral communication.
Proficient/familiarity with Opera would be an asset.
Night Audit experience is an asset.

Mental Effort

Mental and visual concentration during computer work daily, for accuracy in data entry and editing.
Mental effort is required in multi-tasking and handling interruptions that require refocusing.
Listening and mental attentiveness in fulfilling the manager's requirements and accommodating guests

Physical Effort

Standing at a computer for long periods of time.

Working Conditions

Governed by concurrent and dynamic deadlines, despite conflicting priorities and frequent interruptions.
Frequent handling of queries and calls from guests, potential guests, and other departments.

Type of Supervision Required

Reports to the Front Office Manager. Works under general instructions to prioritize and complete assigned tasks.

Please Note: This Job Description is neither definite nor restrictive and may be modified or added to in the future to meet changing needs.

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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : guest service (lethbridge, ab)

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