7 meilleures offres (it helpdesk specialist, delta, bc) (à pourvoir)

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Fraser Valley Real Estate Board —Surrey, BC
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Assists in development and implementation of pilot and new computer systems for a variety of Asset Management. Flexible work model, depending on your role type.
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Je souhaite recevoir la dernière alerte emploi pour les postes de ce type : it helpdesk specialist (delta, bc)

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Asset Information System Analyst 2 (FTT)

BC Hydro
Colombie-Britannique

Postuler dès maintenant

Détails du poste

Temps plein
Il y a 14 jours

Avantages

Vacances payées

Compétences

Jira
SAP
Gestion de projet
SharePoint
Gestion de budget
Exigences d'affaires
Gestion des documents
Compétences en communication

Description complète du poste

A workplace powered by you

At BC Hydro, we’re working towards creating a cleaner and more sustainable future for all British Columbians and need
people like you to help us. A career at BC Hydro is meaningful and provides you the opportunity to be part of a talented,
inclusive, and diverse team. We offer a healthy work-life balance, competitive wages, a comprehensive benefits package,
and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers
and one of Canada's Best Diversity Employers.

We invite you to join us as we build an even cleaner B.C. We welcome applications from all qualified job seekers. If you’re a
person with a disability, please let us know by emailing [email protected], as adjustments can be made to
help support you in your application process.

Asset Information System Analyst 2 (FTT)

Number of positions: 1 Job Location: Edmonds B03

Employment type: Temporary Region: Lower Mainland

Hours of work: Full-time (37.5 hrs/wk) Flexible Work Role: Hybrid

Annual salary: $ 70,800.00 - 76,300.00

What you'll do

Performs the duties of the Asset Information System Analyst 1 job : (a) Prepares training materials and delivers training

courses to end-users; (b) Delivers training and mentors team members; (c) Analyzes business requirements, prepares
reports, analyzes the results, and makes recommendations for improvements; (d) Deals directly with first and third tier
service providers such as, Fujitsu to ensure end-user problems have been resolved in a satisfactory and timely manner; (e)
Prepares and delivers end-user communication as required by business owners and technical owners; (f) Directs and
performs complex testing for application fault analysis, analyzes the results, and makes recommendations for changes; (g)
Implements complex system administration activities under the general supervision of the System Administrator using a
high security clearance; (h) Manages departmental records and documentation; (i) Manages complex business reporting
requirements using advanced reporting applications; (j) Co-ordinates the publishing of information to the intranet /
SharePoint/databases; and (k) Ensures applications, data and processes meet compliance requirements (i.e. NERC and
CIP, PCBs, etc.).

Technical owner for Stations/Lines work management data (project costs, estimate costs, hours, etc.) and asset

management data (equipment records, equipment failure records, etc.). Researches sources of data, analyzes the
plausibility and quality of the data and where there are errors or anomalies, investigates root cause of problem, change
sources and advises IT of correct data field to be used. Ensures reports are extracting right data and report information is
correct and valid. Develops work processes and business rules to enable service providers and internal users to correctly
apply asset management support systems. Prepares and maintains various training materials and helpdesk manuals.

3. Coordinates maintenance policies and standards within the asset information system by: (a) Implementing and revising
maintenance programs/instructions within the system for all Stations/Lines equipment; and (b) Coordinating policy and
standard structure.

Ensures applications adhere to business process requirements, meets compliance, functional and technical requirements

by: a) Pro-actively identifying and resolving business issues and, where required, providing recommendations for resolution
to management; b) Dealing directly with various business offices and staff to gather and review recommendations and
implement appropriate solutions to ensure the success of business systems.

Is considered a Subject Matter Expert (SME) when working with a team to develop and implement new or revised

business information system applications and as such: (a) May act as a "task manager" or participate on a project team to
coordinate and facilitate changes and enhancements to existing or new applications; (b) Ensures second tier application
support personnel deliver solutions that meet agreed-to business requirements; and (c) Represents the interests of
Stations/Lines to ensure business needs are met.

Assists in development and implementation of pilot and new computer systems for a variety of Asset Management

Services applications by liaising with other departments and outside consultants, controlling project scheduling, analyzing
and controlling project costs, resolving conflicts and approving work estimates within assigned limits. Tasks include
researching and documenting user requirements; devising alternate solutions and recommend best approach to address
issue; providing and/or collecting estimate for proposed solutions; provide assistance in business case preparation;
coordinating with system developers and users; testing new system before actual implementation; assisting in system roll-
out.

Provides technical advice and guidance to incumbents in the Asset Information System Analyst 1 job, other specialists

temporarily assigned to projects, and to lower-level support staff.

Performs duties of a minor nature related to the above duties that do not affect the rating of the job.

What you bring

Diploma of Technology from an Institute of Technology in Computer Systems and: either four (4) years of experience as

an Asset Information System Analyst 1 or four (4) years of experience analyzing large and complex datasets.

OR

Six (6) years of equivalent work experience includes experience working with asset information and work management

systems, budgeting, processes and reporting systems including providing front line support, user training and participation
in system development projects. Of the six (6) years of experience, three (3) years of experience must include working with
work management systems.

What we offer

A comprehensive benefits package
A minimum of 15 paid vacation days
A lifetime pension
Flexible work model, depending on your role type
Training and development courses

For more information on the benefits we offer, visit bchydro.com/benefits.

What else you should know

This position is affiliated with the Movement of United Professionals union (MoveUP/COPE). http://moveuptogether.ca

In-office presence required a minimum of 2 days per week

This is a 2-year full-time temporary role based out of our Edmonds location; however, other locations may be considered,

subject to seating availability

Experience with SAP FIORI and SAP GUI is preferred

Experience with Asset Hierarchy and Master Data maintenance in SAP EAM is an asset

Experience with Jira Service Management is an asset

Experience with document management is an asset

Strong attention to detail is required

Must be able to navigate unfamiliar systems and be comfortable with evolving processes

The Asset Information Support team is a fast-paced, high-volume environment requiring strong organizational, project

management, and communication skills to effectively manage workload and changing priorities

A test will be administered as part of the interview and assessment process.

Burnaby, British Columbia, Canada V3N 4X8

Before you apply, please confirm you meet BC Hydro’s time in role requirement. M&P employees must meet the time in role
requirements specified in the updated M&P TIR policy. For MoveUP and IBEW employees, the current time in role as
outlined in the Collective Agreements will apply.

Don't forget to update your Candidate Profile with your current resume and copies of your certifications. If applicable,
include your Trades Qualification. This will ensure we have all the necessary information to assess your application without
any delays.

Date Posted: 2026-06-10 Closing Date: 2026-06-24

For internal use 52443991

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it helpdesk specialist emplois - delta, bc

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