In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.
The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.
The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.
Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.
The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.
We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.
Let’s grow together.
The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.
Reporting to, and under the direction of, the Supervisor of By-law and Animal Services, the Animal Shelter Coordinator is primarily responsible for the supervision of daily operation of the Town of Whitby’s Animal Shelter, as well as overseeing administrative functions including animal licensing and associated software. Specific duties include, but are not limited to:
the care and well-being of animals at the shelter, including feeding, cleaning, administering medicine and keeping daily health records for all animals;
assessing animal health and temperament upon intake;
coordinating the animal licensing program;
promoting animal adoptions through the Town’s website, social media, special events and programs;
answering and responding to calls and inquiries from the public, Town departments and other agencies, including law enforcement;
providing education, advice and assistance to the public;
coordinating the purchase and tracking inventory of all kennel, office and licensing supplies;
maintaining records of resident reports of lost and found pets;
coordinating vet appointments for spays/neuters and any associated animal pick-ups;
performing general janitorial duties inside and outside the shelter, including sweeping, mopping, dusting, vacuuming, windows, grounds keeping and snow clearing;
preparing/coordinating daily deposits of cash received by Animal Services including daily cash reports;
making recommendations for budget preparation for Animal Services Division;
ensuring that all Town and provincial policies, practices and guidelines are being adhered to in relation to animal care. Responsible to oversee all Health and Safety matters at the shelter;
ensuring provision of Animal Care and Husbandry is consistent with best practices and the guidelines established by the Canadian Council of Animal Care;
coordinating inspections with the Ministry of Rural Affairs;
developing, under the guidance of the Manager of Enforcement Services, an education program, with promotional materials, for local public schools and volunteer programs for Animal Services;
coordinating and monitoring volunteer programs;
implementing a Responsible Pet Ownership program for Schools; and
other duties as assigned.
Our Animal Services team is looking for a self-motivated, solutions-oriented team player. You convey your thoughts clearly and concisely, both written and verbally. You listen attentively and ask questions for clarification and understanding. Using sound judgment, you demonstrate tact, diplomacy and sound discretion when working with the general public on issues of a sensitive nature.
You’re always happy to learn new thing s and to help build a working environment that encourages and cultivates new ideas. You foster a collaborative team environment among co-workers, and work well both independently and as part of a team. You solve problems by identifying, gathering and processing relevant information to determine possible solutions, evaluate them and make recommendations.
As the successful applicant, you must possess:
a post-secondary diploma or degree in veterinary technician, police foundations or law and security administration or Animal Care certificate with several years of municipal shelter experience;
a minimum of two (2) years of related municipal shelter experience, including animal care and administration;
a designation as a registered Veterinary Technician (OVAT) preferred;
working knowledge of municipal by-laws and provincial regulations;
working knowledge of the care, behaviour and keeping of animals;
working knowledge and understanding of computers and related applications, including Microsoft Office Suite (Word, Excel, Access, Outlook);
the ability to lift and move heavy items and to climb;
a valid Class “G” Driver’s Licence maintained in good standing.
Salary Range/Hourly rate:
$33.74 - $42.20
Hybrid information:
Frontline
Hours:
Flex hours, including days, afternoons, and nights, forty (40) hours per week. Shifts may be scheduled between the hours of 12:00 a.m. and 11:59 p.m., Sunday to Saturday.
Closing Date:
July 3, 2026
Vacancy Statement: Unless specifically stated, all job postings at the Town of Whitby are to fill existing vacancies within our organization.
AI Disclosure: The Town of Whitby confirms that artificial intelligence (AI) will not be used in the screening, assessment, or selection process for this position.
Our commitment to Inclusion, Diversity, Equity, and Antiracism
At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.
Equal Employment Opportunity Statement
The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Accommodation
The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.
We thank all applicants and advise that only those selected for further consideration will be contacted.
Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.
