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Medical Secretary/Clinic Assistant
West Durham Family Health Organization —Pickering, ON
- 19 $ de l’heure
- Temps plein
- Service à la clientèle
- Cabinet médical
- Diplôme d'études secondaires
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il y a 14 jours

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Medical Secretary/Clinic Assistant

West Durham Family Health Organization
Pickering, ON

Postuler rapidement

Détails du poste

Permanent | Temps plein

Avantages

Stationnement sur place

Compétences

Service à la clientèle
Cabinet médical
Classement
Diplôme d'études secondaires
Systèmes de dossier médical électronique
Terminologie médicale
Compétences en communication
Gestion du temps

Description complète du poste

Medical Secretary/Clinic Assistant – West Durham Family Health Organization - Primary Care

Job Summary

The Medical Secretary supports the daily operations of a primary care practice by providing comprehensive administrative assistance to physicians and working collaboratively with nurses and other allied health professionals. This role is essential in ensuring coordinated, patient-centered care and efficient clinic workflow in a fast-paced primary care environment.

Key Responsibilities

Serve as the first point of contact for patients, providing a welcoming and professional experience
Schedule, confirm, and manage appointments for primary care providers and allied health professionals
Coordinate patient flow and communication among physicians, nurses and other allied health professionals
Answer and triage phone calls and electronic inquiries, directing them appropriately
Maintain accurate, confidential patient records in the electronic medical record (EMR) system – knowledge of TELUS PSS is a bonus
Prepare and process referrals, medical forms, reports, and correspondence
Communicate routine test results, follow-up instructions, and appointment reminders as directed by clinical staff
Assist with 3rd party billing
Perform general administrative duties including managing multiple phone lines, chart documentation, scanning (EFAX), filing, and document management
Ensure compliance with privacy, confidentiality, and regulatory standards

Qualifications

High school diploma or equivalent; medical office administration training preferred
Experience in a primary care or family practice setting preferred
Knowledge of medical terminology and primary care workflows
Experience with EMR systems and scheduling software

Skills and Competencies

Strong organizational and time-management skills in a high-volume environment
Excellent communication and customer service skills
Ability to work effectively within a multidisciplinary healthcare team
High attention to detail and accuracy
Compassionate, patient-focused approach to care
Ability to prioritize tasks and manage competing demands

Working Conditions

Office-based within a primary care clinic
Regular interaction with patients, families, and healthcare professionals
Fast-paced environment with frequent multitasking
Full-time, 40 hours per week
Evening and rotating Saturday hours
$19.00/hr. to start.

Job Types: Full-time, Permanent

Pay: $19.00 per hour

Benefits:

On-site parking

Work Location: In person

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Medical Secretary/Clinic Assistant

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