3 meilleures offres (night auditor & hotel, columbus) (à pourvoir)

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Night Auditor/Front Desk Agent
Sweetwater Group —Queenston, ON
Handle guest inquiries and resolve issues promptly to ensure high levels of customer satisfaction - including light maintenance, rooms switches, technical…
De 22 $ à 23 $ de l’heure
Postuler rapidement
Full time Night Auditor
Holiday Inn Express & Suites Toronto-Markham —Richmond Hill, ON
Schedule guest wake-up calls and reservations for the following day. A college or university degree would be a bonus, but not essential.
De 17,75 $ à 24,95 $ de l’heure
Postuler rapidement
il y a 10 jours

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What we need from you

Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to

Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories

Literate and tech-savvy - you’ll need a good grasp of reading, writing, basic math and computers

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Process invoices, post checks to vendors and distribute employee checks

Respond to guest complaints, requests and emergencies

Reconcile all accounts in a timely manner

Schedule guest wake-up calls and reservations for the following day

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

Qualifications for Night Auditor

Excellent communication and math skills
2+ years' experience in customer service or hospitality
Able to learn computer functions and other on-the-job skills
Strong eye for details
Good problem-solving skills
Ability to multitask
Solid customer service skills
Strong written and verbal communication skills
Exceptional customer service skills
Fluency in the local language - extra language skills would be great, but not essential
Flexibility - night, weekend and holiday shifts are all part of the job
You’ll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential

Job Type: Full-time

Pay: $17.75-$24.95 per hour

Benefits:

Experience:

Work Location: In person