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Restaurant General Manager
Pizza Hut Restaurants, Canada - PH Hartenberg —Lindsay, ON
- Fins de semaine au besoin
- Microsoft Excel
- Service à la clientèle
- Gestion de restaurant
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Restaurant General Manager

Pizza Hut Restaurants, Canada - PH Hartenberg
Lindsay, ON

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Détails du poste

Temps plein

Compétences

Microsoft Excel
Service à la clientèle
Gestion de restaurant
Diplôme d'études secondaires
Esprit d'analyse
Expérience en supervision
Comptabilité
Compétences en informatique
Leadership
Restauration
Compétences en communication
Gestion du temps

Description complète du poste

Location: 1 Commerce Road, Lindsay, Ontario

POSITION TITLE: Restaurant General Manager (RGM)

JOB TYPE: Full Time and Permanent

LOCATION: Lindsay, Ontario

PAY: Salary: Based on Qualifications

Benefits
Vacation Pay
Bonus Pay according to goals that are met

REPORTS TO: Owner/Area Manager

APPLY BY: January 31st, 2022

PURPOSE OF POSITION:

To effectively manage hands on the operations of a restaurant on a day-to-day basis, within the policies and guidelines of Pizza Hut, ensuring customer satisfaction, team member satisfaction/retention and profit maximization.

REQUIREMENTS:

3+ years of leadership experience in the restaurant industry
A drive to create a great place to work for your team
Great customer service skills
Someone who sets high goals for yourself and your team
Reliable Transportation
Open availability including weekends, holidays, day and night shifts

EXPERIENCE/EDUCATION:

- Completion of high school education, partial high school education with specialized training or equivalent experience
- Three to six years work experience in food service or related industry
- Previous experience in restaurant management or equivalent management/supervisory experience

SKILLS & KNOWLEDGE:

Excellent interpersonal skills
Excellent communication skills – written and verbal
Excellent organizational/time-management skills
Demonstrated conflict resolution skills
Demonstrated ability to coach and train others
Strong analytical/decision-making skills
Proven ability to plan and delegate effectively
Demonstrated ability to maintain financial controls
Adaptable, flexible and accepting of diversity
Basic business, math and accounting skills
Basic personal computer literacy (Word, Excel, Email) a definite asset
Working knowledge of in-store systems and corporate policies and procedures

RESPONSIBILITIES:

Hands on work in all departments
Responsible for providing overall leadership in the restaurant - recognizing and motivating all management and team members; coaching and training the team in order to achieve operational excellence.
Ensure restaurant team maintains the highest possible level of customer service.
Involve management team in developing and communicating an action plan to achieve productivity targets (inventory control, labour costs, etc.) for individual restaurant.
Control profit and loss by ensuring management team follows cash control/security procedures, maintains inventory, manages labour, reviews financial reports and takes action when appropriate.

Ensure restaurant achieves and passes the Steritech Audits

Prepare all required food orders, schedules and weekly reports and submit them on a timely basis.
Ensure maintenance of equipment, facility and grounds based on corporate standards.
Ensure adherence to all restaurant operation policies and procedures and perform appropriate follow-up with team members.
§ Ensure adherence to Occupational Health and Safety Act, local health and safety codes and company safety/security policies and procedures.
Prepare action plans to address any in-store issues and effectively communicate these plans to the team.
Execute an ongoing human resource and staffing plan.
Oversee the process of recruiting and selecting qualified, high energy team members while ensuring use of approved tools and systems
Train and involve the team in the recruiting and selecting process.
Recruit and select qualified, high energy management candidates using approved tools and systems.
Conduct all restaurant management and team member performance appraisals.
Oversee all performance management issues and application of progressive discipline.
Administer corrective action or terminations when appropriate.
Ensure complete and timely execution of corporate and local marketing programs.
Assist AM with the roll-out of new products/promotions.
Ensure team member files are maintained effectively.
This role may include additional responsibilities/duties as may be assigned by the Area Manager. These duties and responsibilities may be amended at the company’s discretion from time to time.

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