YORK CATHOLIC DISTRICT SCHOOL BOARD
Invites applications for the position of:
Infrastructure Team Supervisor
Exempt Level 7B
Salary - $121,029 - $138,035 per annum (under review)
Position Summary:
Under the direction of the Manager of Network and Systems Infrastructure, the Infrastructure Team Supervisor is expected to maintain strong technical depth and actively contribute to the hands-on administration, implementation, troubleshooting, and support of critical infrastructure systems, while providing day-to-day supervision to technical staff. The role provides technical leadership and operational oversight for identity and access management, cloud platforms, endpoint and mobile device management, authentication services, core infrastructure systems, disaster recovery, and enterprise application integration across on-premises, cloud, and hybrid environments.
The Infrastructure Team Supervisor ensures that staff, students and Board systems are able to securely authenticate, access and use technology services across on-premises, cloud and hybrid domains.
Major Responsibilities:
Supervise and provide technical leadership to the Infrastructure Team, including work planning, prioritization, incident management, change implementation, documentation, and escalation support.
Must be available to participate in after-hours maintenance, emergency incident response, and critical service restoration when required
Lead and actively participate in the administration, configuration, troubleshooting, and integration of identity and access management services, including Active Directory, Microsoft Entra ID (Azure AD), Group Policy, authentication, authorization, directory synchronization, role-based access controls, and identity lifecycle management.
Collaborate with the Security and Business Continuity Specialist to maintain the security and integrity of identity services through multi-factor authentication, conditional access, privileged access management, auditing, and risk monitoring.
Plan, implement, and support Microsoft 365, Microsoft Azure, Google Workspace for Education, and related cloud services, ensuring secure integration with enterprise infrastructure.
Oversee and provide hands-on technical support for endpoint and mobile device management solutions across Windows, macOS, iOS/iPadOS, Android, ChromeOS, and other supported platforms .
Lead enterprise application integration using Single Sign-On (SSO), SAML, OAuth, OpenID Connect (OIDC), LDAP, and related authentication technologies.
Administer core infrastructure services, including DNS, domain management, SSL certificates, infrastructure monitoring, and related dependencies.
Provide infrastructure oversight and support for Board web services and enterprise applications, ensuring reliable hosting, authentication integration, resiliency, monitoring, security, and coordination with internal teams, vendors, and service providers.
Lead and participate in disaster recovery planning, backup administration, recovery testing, failover exercises, service restoration activities, and documentation.
Research, evaluate, prototype, implement and operationalize infrastructure improvements that enhance reliability, security, scalability, automation, monitoring, and operational efficiency.
Develop and maintain infrastructure documentation, standards, procedures, architecture diagrams, and operational support materials.
Support the Manager in executing infrastructure roadmaps, lifecycle management strategies, and modernization initiatives by translating strategic directions into operational plans and technical implementation
Assist with infrastructure procurement activities, including vendor evaluations, licensing management, contract reviews, and performance monitoring.
Serve as the senior escalation point for critical infrastructure incidents and major service disruptions .
Collaborate with internal teams, vendors, and stakeholders to deliver projects, resolve complex issues, and ensure infrastructure services meet organizational requirements .
Qualifications and Experience:
Bachelor's degree or diploma in Information Technology, Computer Science, or equivalent.
Minimum five (5) years of progressively responsible experience supporting and administering enterprise infrastructure services within a medium to large, complex organization, preferably in the public sector, education, or similarly regulated environment.
Demonstrated experience managing enterprise identity and access management solutions, including Active Directory, Microsoft Entra ID (Azure AD), DNS, Group Policy, hybrid identity environments, authentication services, and directory synchronization technologies.
Proven experience implementing, administering, and supporting cloud and productivity platforms, including Microsoft 365, Microsoft Azure, Google Workspace for Education, and mobile device management (MDM) solutions within hybrid infrastructure environments.
Experience integrating enterprise applications and services using modern authentication and federation technologies, including Single Sign-On (SSO), SAML, OAuth, OpenID Connect (OIDC), LDAP, and identity lifecycle management processes.
Experience supporting and securing endpoint ecosystems across Windows, macOS, iOS/iPadOS, and ChromeOS platforms, including device management, compliance enforcement, policy administration, and secure access controls.
Experience leading technical projects, coordinating infrastructure upgrades, managing vendor relationships, and supporting service delivery within established operational and security frameworks.
Skills and Competencies:
Hands-On Technical Leadership
- Provides hands-on leadership for enterprise infrastructure operations.
- Leads escalations, root cause analysis, implementations, and outage recovery.
- Balances technical expertise with team supervision.
Infrastructure Management
- Expertise in enterprise infrastructure, cloud, IAM, and hybrid environments.
- Leads service delivery, modernization, and continuous improvement.
- Mentors staff and promotes reliable, secure operations.
Identity Security & Cloud Services
- Strong knowledge of identity, authentication, and cybersecurity solutions.
- Experience with Active Directory, Entra ID, Microsoft 365, Azure, and cloud platforms.
- Evaluates and implements secure, scalable technology solutions.
Problem Solving & Service Delivery
- Resolves complex infrastructure and access-related issues.
- Leads incident response and service restoration efforts.
- Applies ITSM, change management, and disaster recovery best practices.
Project Management, Communication & Collaboration
- Manages infrastructure projects and technology upgrades.
- Communicates effectively with technical and business stakeholders.
Produces clear documentation and drives customer-focused service delivery.
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Interested applicants may apply until the close of business on July 7, 2026.
Thank you for your application.
We appreciate your interest in the York Catholic District School Board, however, only applicants selected to continue to the interview process will be contacted by Human Resources.
Commitment to Equity
YCDSB is an equal-opportunity employer committed to fostering equity and promoting an inclusive workplace culture that reflects the communities we serve. We are dedicated to building an environment that supports and values the inherent worth of every person in the workforce.
This includes, but is not limited to, Indigenous Peoples, Black individuals, 2SLGBTQ+ persons, women, historically underrepresented groups, and people with visible and non-visible disabilities, all of whom bring a wide range of perspectives, lived experiences, and ideas that enhance our learning and working environment.
Accessibility
The Board is committed to creating an accessible and inclusive workplace. Pursuant to the Accessibility for Ontarians with Disabilities Act, 2005 (AODA), if you require code-protected accommodation through any stage of the recruitment process, please contact prior to the posting closing date so that the appropriate arrangements can be made.
Diversity and Inclusion
Aligned with the YCDSB’s commitment to fostering an inclusive workforce, we encourage applications from candidates whose backgrounds and experiences reflect the communities we serve, including but not limited to those who identify as members of equity-seeking groups protected under the Ontario Human Rights Code. Sharing this information is voluntary, and any details provided will be kept confidential.
Vulnerable Sector Check/Criminal Record and Judicial Matters Check
As a condition of employment with the York Catholic District School Board, the successful candidate will be required to provide a Vulnerable Sector Check or a Criminal Record and Judicial Matters Check, depending on the position applied for. The screening must be issued within the past six (6) months and submitted prior to the commencement of employment with the Board.
Mission Statement
With Jesus Christ as our model, we provide all students with a Catholic education rooted in equity, well-being and learning.
Vision Statement
A recognized leader in Catholic education committed to inclusion, excellence and innovation that develops socially responsible global citizens.
Catholic Education Centre
320 Bloomington Road West, Aurora, Ontario L4G 0M1 - (905) 713-1211
Jennifer Sarna
Interim Director of Education and Secretary of the Board
