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Retail Manager- Firearms

Bass Pro Shops
Edmonton, AB

Postuler dès maintenant

Détails du poste

Temps plein

Compétences

Microsoft Word
Vente
Traitement de texte
Diplôme d'études secondaires
Expérience en supervision
Capacités de présentation
Démonstration de produits
Ressources humaines
Diplôme d'associé
Gestion de vente au détail
Vente au détail

Description complète du poste

POSITION SUMMARY: Under the supervision of the General Manager, the Retail Manager- Firearms gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities

ESSENTIAL FUNCTIONS:

Supports GM in leadership of firearm sales and compliance with ATF, state, local laws, company policies and procedures, including 4473, 3310, state and internally required firearm forms
Provides direction and guidance to Sales Outfitters in firearm safe handling, safety, operations, and customer experience standards within the firearms department
Supports the GM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
Provides daily direction to the associates within the department.
Prepares to-do / Task lists. Executes all merchandising directives i.e. “Top 25 list”, “Extreme Savings” items, etc. maintain all plan-o-grams as set by the Corporate Office.
Insures a pleasant and productive shopping experience for all customers. Assists the GM and Human Resources Manager to staff the department with “service” oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.
Resolves customer and associate opportunities with GM and HR Manager. Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
Remains Product “expert” through ongoing product knowledge training; conducts product demos to entire staff. Assists the GM / DM with coordination of all “Special Events”; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.
Assists the GM / DM in carrying out Supervisory responsibilities in accordance with the Company’s policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
identifying and evaluating customers needs
making product recommendations based off of this analysis,
promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma or Equivalent
Experience: 2 to 4 Years in Retail Sales
Supervisor experience a plus

KNOWLEDGE, SKILLS, AND ABILITY:

Ability to calculate figures and amounts such as discounts, commissions, and percentages
Ability to read and analyze certain reports Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
Ability to conduct meetings and presentations to groups Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff

TRAVEL REQUIREMENTS:
N/A

PHYSICAL REQUIREMENTS:

Constantly stand and/or walk during shift
Occasionally ascend or descend ladders, stairs, ramps, etc.
Constantly communicate with others to exchange information
Occasionally repeat motions that may include the wrists, hands and/or fingers
Occasionally operate machinery and/or power tools
Occasionally operate motor vehicles or heavy equipment
Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
Occasionally work in tight and confined spaces
Occasionally work in noisy environments

INDEPENDENT JUDGEMENT:
Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Bass Pro Shops Cabela’s welcomes applications from people with disabilities.
Accommodations are available upon request during the assessment andselection process.

Benefits

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Fun work environment
Competitive wages
Excellent benefits
Unlimited career advancement opportunities
Bass Pro Cares Fund

Bass Pro Shops

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Retail Manager- Firearms

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