We want to ELECTRIFY your work experience!
Cormorant delivers integrated power infrastructure solutions for utilities, industrial/mining, renewable energy, and data centre customers—from engineering and construction through long-term operations and maintenance. Join a team that's helping power the future of North America's energy infrastructure.
POSITION SUMMARY:
The Service Coordinator - Renewables plays a key role in supporting the successful delivery of renewable energy service contracts by coordinating project administration, customer deliverables, contract documentation, and financial activities. Reporting to the Program Director, Renewables, this role works closely with Project Managers, field technicians, customers, accounting, and procurement to ensure projects are executed efficiently, billing requirements are met, and customer commitments are delivered on time.
The Service Coordinator is responsible for maintaining project documentation, supporting contract administration, coordinating monthly billing and reporting, monitoring job costs, and ensuring accurate records throughout the project lifecycle. This position requires a highly organized, proactive individual who can effectively manage multiple priorities while delivering exceptional customer service and administrative support in a fast-paced service environment.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Coordinate the day-to-day administration of multiple renewable energy service contracts and projects
- Support Project Managers with contract administration, project coordination, and customer deliverables
- Maintain project files, work orders, purchase orders, change orders, service agreements, and project documentation
- Assist with project setup, including job creation, cost codes, project phases, and work orders within company systems
- Track project milestones, contractual obligations, billing schedules, and customer reporting requirements
- Monitor project progress and proactively identify missing documentation, upcoming deadlines, or billing issues
- Coordinate preventative maintenance schedules, recurring service activities, and contract deliverables
- Prepare monthly customer invoices for service agreements, time-and-material work, and project-based services
- Compile billing packages including labour, equipment, materials, subcontractor costs, expenses, and supporting documentation
- Assist with progress billing based on contract milestones, schedules of value, or percentage completion
- Maintain billing trackers and monitor invoice approvals, outstanding billing items, and work-in-progress
- Review job cost reports and assist Project Managers with identifying cost coding discrepancies or missing costs
- Support month-end reporting, reconciliations, and financial administration activities
- Collect, review, and verify technician timesheets, field reports, service documentation, receipts, and material records
- Follow up with field personnel to obtain missing information required for payroll processing, billing, or customer reporting
- Coordinate monthly customer reports, maintenance summaries, compliance documentation, and other contractual deliverables
- Respond to customer inquiries professionally and provide timely updates regarding service activities and project status
- Build and maintain positive working relationships with customers, vendors, and internal stakeholders
- Assist with service scheduling, technician mobilization, purchase requisitions, and material tracking
- Maintain accurate records within ERP, accounting, payroll, and project management systems
- Ensure project documentation is complete, organized, and maintained in accordance with company standards
- Support continuous improvement initiatives by identifying opportunities to improve administrative processes and workflows
- Participate in team meetings and communicate project status, outstanding requirements, and potential risks proactively
- Maintain compliance with company Health, Safety, Environmental, and Quality Management System (QMS) requirements
- Provide professional administrative support that contributes to successful project execution and exceptional customer service
- Perform other duties and responsibilities as assigned
CANDIDATE PROFILE:
- Minimum of 2 years of experience in project coordination, service administration, contract administration, project support, or a related role
- Experience supporting recurring customer service contracts and monthly billing processes
- Knowledge of job costing, cost codes, progress invoicing, and time-and-material billing
- Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously
- Exceptional attention to detail and accuracy in documentation and financial records
- Strong written and verbal communication skills with a customer-focused approach
- Demonstrated ability to work independently while collaborating effectively with cross-functional teams
- Experience coordinating documentation between Project Managers, field personnel, customers, vendors, and accounting
- Proficiency with Microsoft Office Suite, including Excel, Word, Outlook, and Teams
- Experience using ERP, accounting, payroll, or project management software (Jonas, Dayforce, or similar platforms is considered an asset)
- Experience within renewable energy, utilities, electrical contracting, industrial services, construction, or field service industries is considered an asset
- Familiarity with purchase orders, subcontract agreements, work orders, service agreements, and change order administration
- Experience preparing customer billing packages and supporting project financial reporting is preferred
- Strong problem-solving skills with the ability to proactively identify and resolve issues
- Commitment to professionalism, collaboration, and continuous improvement
Interested candidates can forward their resume and cover letter via
[email protected]. Please quote the job title in the subject line. We thank all applicants for their interest however only those selected for an interview will be contacted.
Recruiters: Unsolicited resumes will not be viewed, considered, or responded to. Thank you for respecting our policy.
Cormorant values, respects, and leverages the differences and competences of all employees from a variety of different backgrounds. We recognize Canada’s diversity, beginning with our Indigenous Nations, as a source of pride and strength. At Cormorant, we are committed to Reconciliation through Call to Action #92 for businesses. All qualified applicants including Women, Visible Minorities, Indigenous Persons and Persons with Disabilities are invited to apply.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If selected to participate in the recruitment selection and/or assessment process, please inform our Human Resources staff of the nature of any accommodation(s) that you may require.
