Who We Are
With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.
At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.
Reporting to the Director, Digital Solutions, the Web & Mobile Digital Product Owner is responsible for defining the requirements and prioritizing work within the Web/Mobile squad.
As a Capability Owner, you will manage the squad’s backlogs and prioritize the scope of each sprint to consider a mix of enhancement and support workloads, severity of incidents and balancing of Business needs. The Capability Owner will assist with the setting of the squad’s technology direction and be the primary channel of communication between the technical staff within the squad and the business.
What You'll Do:
Define, refine, and prioritize the squads Backlog focusing on ensuring quality of work to ensure squads are delivering on activities with highest business value.
Ensure customer and stakeholder value is delivered by the delivery squads.
Prepare, participate, and scope in Program Increment (PI) Planning.
Work with the Business Analysts to define and refine user stories, including the breakdown of epics into user stories.
Work with peer Product Owners regarding cross-team dependencies and appropriate scheduling and prioritization of work
Ensure day to day work tasks and support requests are prioritized and completed.
Approve work as completed based on “definition of done”.
Ensure that work items, in conjunction with support requests, are sufficiently defined and prioritized through continuous refinement of the backlog.
Make appropriate Web and Mobile scope and content decisions.
Identify squad and program risks and dependencies and ensure plans reflect both.
Participate in Project Portfolio Strategic Review & Budget Planning, Portfolio Review & Prioritization, Portfolio Working Group Alignment, and other Support forums, as needed.
Sit on various OTIP Boards (e.g., Project Portfolio Governance Board, Data Governance Board, FinOps – Cloud Operations Board), as needed.
Coordinate release of completed work through the Delivery LifeCycle
Let's Talk About You:
Previous experience as a Capability Owner (Product Owner) in Agile environments.
Proficiency in defining and utilizing key Agile metrics to measure squads performance and project success.
Understanding of Agile project management tools and methodologies
Ability to integrate data-driven insights into decision-making processes.
Demonstrated experience shipping new web and mobile technical solutions and digital experiences.
Strong understanding of Content Management Systems (Kentico CMS, Salesforce Experience, Mobile Publisher, others)
Strong understanding and application of lean principles in experience design.
Ability to translate business needs into product features.
Maintain strong relationships within Technology Enablement, Data Privacy, Risk & Compliance, ensuring our websites meet the highest standards for security, privacy and accessibility
Strong grasp of the “full-stack” of web and mobile technologies
Strong understanding of WCAG 2.1 and AODA standards and their application to the web and translation to mobile apps
Understanding of HTML5/CSS, JavaScript frameworks, Google Ads, Google Tag Manager and Analytics
Expertise in identifying and mitigating project and product-related risks.
Strong interpersonal and communication skills for effective stakeholder engagement.
Proficiency in utilizing collaboration and presentation tools (i.e., MS Teams) to facilitate effective communication and coordination within cross-functional squads.
Hands-on experience with a backlog management tool, preference given for Azure DevOps (ADO), to facilitate Agile governance forums (User story documentation, Backlog Management, sprint planning, PI planning).
Ability to understand user stories written in an agile environment.
Salary Range: Min: $87,731 to $120,686
This position offers a competitive salary along with rewarding bonuses that recognize your dedication.
At the OTIP Group of Companies (OGC), we value transparency and take multiple factors into account when determining your starting salary, including your skills, experience, and alignment with the role as well as internal equity, while positioning you for continued growth and recognition over time.
The OTIP Group of Companies (“OGC”) is a group of affiliated organizations operating under a shared purpose and values. OGC is comprised of Ontario Teachers Insurance Plan (OTIP), Curo Claims Services, and Orbit Insurance Services.
Candidate communications may refer to OGC when referencing any of the affiliated organizations applied to.
This recruitment process uses artificial intelligence tools to assist with screening and assessing applications. All hiring decisions include human review.
OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.
As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.
We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.
