At OAK + FORT, we are defined by people who lead with ownership, embrace growth, and bring passion into everything they do. Guided by collaboration, curiosity, and individuality, we foster an environment where teams are empowered to challenge themselves, support one another, and evolve alongside a modern and growing brand.
We are currently seeking a Warehouse Manager who leads with confidence, drives operational excellence, and is passionate about building high-performing teams and efficient supply chain operations. This role is ideal for a self-starter who thrives in a fast-paced environment, values collaboration, and is motivated by continuous improvement and business growth.
Start your journey with a team that values initiative, curiosity, and individuality. At OAK + FORT, we encourage self-starters to contribute with confidence, take ownership, and bring their unique perspective from day one.
As Warehouse Manager, you will:
Warehouse Operations
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Ensure operational efficiency by working closely with Warehouse Supervisors to drive performance and productivity.
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Support the ongoing development of the warehouse team through coaching, mentoring, and regular performance reviews.
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Build a strong talent pipeline within the distribution centre by setting clear goals, providing vision, and delivering consistent feedback.
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Coach Warehouse Supervisors to lead training sessions, team-building activities, operational meetings, and personal development initiatives.
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Maintain the security of the distribution centre-including inventory, assets, and personnel-while fostering a safe, healthy work environment.
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Act as a key liaison to retail stores, ensuring accurate and timely stock movements that meet service level expectations.
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Oversee investigation and resolution of stock discrepancies, ensuring corrective actions are identified and implemented.
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Manage the ordering and replenishment of general consumables and supplies for the distribution centre.
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Collaborate with Warehouse Supervisors to develop and execute effective labour planning and work schedules that meet KPls and business needs.
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Drive continuous improvement by analyzing workflow processes, identifying opportunities, and implementing optimized solutions.
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Develop a comprehensive understanding of all Supply & Logistics Centre (SLC) processes from end to end, taking full ownership and demonstrating the ability to confidently speak to and support all operational workflows.
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Facilitate clear interdepartmental communication and coordinate task and resource allocation as required.
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Foster a culture of positivity, accountability, and continuous improvement within the team.
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Provide accurate and timely reporting as needed.
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Lead strategic projects and special assignments as required.
3PL Operations Support
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Act as the primary point of contact for all 3PL partners, managing day-to-day operations, performance metrics, service contracts, and escalations.
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Ensure 3PL providers consistently meet daily operational goals, collaborating with internal and external stakeholders to resolve issues quickly.
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Conduct regular business reviews with 3PL partners to evaluate KPls, identify improvement opportunities, and ensure strategic alignment.
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Monitor operational performance through dashboards and reporting tools, address service, cost, or efficiency concerns proactively.
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Analyze logistics data and trends to recommend and implement cost-saving and service-improving initiatives.
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Build and maintain strong, collaborative relationships with 3PL providers to support mutual growth and success.
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Ensure accurate inventory synchronization between the 3PL's systems and the internal ERP (OT).
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Work with the Finance team to reconcile invoices, investigate discrepancies, and resolve billing issues with 3PL partners.
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Prepare and present regular performance updates to the Senior Leadership Team (SLT).
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Perform other projects and duties as assigned.
People Management & Leadership
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Oversee staffing, resources, and budgets to support a high-performing, best-in class operations team.
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Provide ongoing mentorship and feedback to team members, including conducting regular performance evaluations and development plans.
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Manage and execute project plans, ensuring timely and effective delivery of commitments.
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Collaborate with the Leadership team to develop and implement strategies that align with corporate goals and growth targets.
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Contribute to strategic planning and operational execution as a key member of the senior management team, helping to optimize and integrate business processes.
Others
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Perform other projects and duties as assigned
We are people powered. Through collaboration, respect, and open communication, we create an environment where individuals feel supported, valued, and connected by a shared passion for delivering elevated experiences together.
At OAK + FORT, you will:
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Join a team that values authenticity and individuality
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Work in a collaborative and supportive environment
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Be empowered to share ideas, challenge convention, and make an impact
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Build meaningful relationships with customers and teammates alike
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Contribute to a culture rooted in passion, creativity, and growth
We believe growth comes from challenging ourselves to go above and beyond. By embracing change, taking initiative, and continuously evolving, our teams build meaningful careers while growing alongside an ever-evolving brand.
At OAK + FORT, you will have opportunities to:
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Develop your leadership and business management skills
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Grow within a rapidly evolving retail organization
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Take on new challenges and contribute to strategic initiatives
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Learn through hands-on experience, mentorship, and ongoing development
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Build a meaningful career with a team that values ownership, growth, and innovation.
What We’re Looking For:
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Previous leadership experience in warehouse, distribution, or supply chain operations.
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Proven ability to lead, coach, and develop high-performing teams through multiple levels of leadership.
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Strong understanding of warehouse operations, inventory management, and labour planning.
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Experience managing third-party logistics (3PL) providers and vendor relationships.
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Analytical mindset with the ability to interpret operational metrics and drive process improvements.
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Embrace a self-starter mindset by asking questions, challenging the status quo, and identifying opportunities to continuously improve processes, efficiency, and service levels.
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Demonstrates our Above + Beyond value through a hands-on leadership approach, stepping in to support the team and business whenever operational priorities arise.
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Excellent communication and cross-functional collaboration skills.
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Strong organizational, problem-solving, and project management abilities.
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Adaptable, resourceful, and comfortable working in a fast-paced environment.
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Forklift and First Aid certified.
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Ability to present ideas and recommendations in a professional, organized, and logical manner
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Extremely generous employee discount starting from day one
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Health and dental benefits (for eligible positions only)
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Paid vacation time off (for eligible positions only)
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An opportunity be a part of our growth journey
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Access to training and development programs
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Work amongst an exceptionally talented team
ABOVE + BEYOND
We strive for something greater than ourselves.
SELF STARTER
Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement.
UNIQUELY YOU
We practice acceptance through open-mindedness and personal responsibility.
CHANGE DRIVER
We embrace change and never fear what’s next.
PEOPLE POWERED
At the core of our brand we are powered by each other.
We strive to provide an outstanding experience to every individual who shows interest in our organization. Our goal is to ensure that you receive clear communication, regular updates and have a dedicated recruiter to support your hiring journey with us. We believe that every candidate journey should be unique, and that honesty, integrity and transparency are carried throughout.
Once you’ve submitted your application, here is what you can expect:
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A response confirming that we have received your application.
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Your application will be reviewed by our recruitment team.
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We will respond to every application to ensure you know where you stand.
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Only candidates that are selected for an interview will be contacted directly by a recruiter or hiring manager.
- Your first connection is a 30-minute phone interview.
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You can expect potentially two additional interviews with the hiring team.
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We will request professional references before extending a final offer of employment.
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A background check for this role will be conducted after an offer has been accepted.
OAK + FORT is an Equal Employment Opportunity employer. We are committed to providing a respectful, diverse, and unique approach to hiring individuals in the communities in which we operate – allowing each person to be their authentic selves. Our hiring commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic.
Requests for accommodation due to any disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture team. Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location.
