Overview
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth daily operations of the front desk. This role requires excellent communication skills, familiarity with dental office procedures, and proficiency with relevant software systems. Prior experience in dental office environments is highly valued, along with a strong understanding of electronic medical records and office administration.
Duties
- Greet patients warmly and efficiently manage patient check-in and check-out processes
- Schedule, confirm, and reschedule appointments using dental practice management software such as tracker
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Verify patient insurance information and assist with billing inquiries
- Maintain accurate patient records within electronic medical records systems
- Collect payments and process transactions accurately at the front desk
- Prepare patient charts and ensure all documentation is complete prior to appointments
- Manage correspondence, including emails and appointment reminders
- Assist with administrative tasks such as filing, faxing, and data entry to support overall office efficiency
Skills
- Proven experience as a Dental Receptionist within a dental office setting
- Proficiency with dental practice management software such as tracker records systems is preferred
- Strong knowledge of dental terminology
- Excellent organizational skills with attention to detail in managing schedules and records
- Ability to handle multi-line phone systems efficiently while maintaining professionalism
- Exceptional communication skills for interacting effectively with patients, staff, and insurance providers
- Familiarity with office procedures, including billing, insurance verification, and appointment coordination
- Ability to work in a fast-paced environment while maintaining a friendly demeanor and delivering outstanding customer service
Benefits:
- Dental care
- Extended health care
- On-site parking
Work Location: In person
