Ultra Luxe Fragrance Expert - Part-Time

Sephora
Montréal, QC

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Détails du poste

Temps partiel
Il y a 8 jours

Compétences

Vente au détail de luxe
Vente
Marchandisage
Compétences en communication

Description complète du poste

As an Ultra Luxe Fragrance Expert, you will play a key role in delivering an exceptional luxury experience, engaging clients through inspiring storytelling and introducing them to our universe of fragrance and craftsmanship. You will be a true brand ambassador, guiding clients through the product range and ensuring they leave with more than just a purchase – a memorable experience.

You will be responsible for driving sales, fostering long-term client relationships, and actively contributing to the success of the store. Additionally, you will take the initiative in creating inspiring in-store experiences, ensuring every client interaction is unique and engaging.

Drive Sales G Category Performance + Client Engagement

Welcoming and advising clients, ensuring a personalized and engaging experience. Create and foster a welcoming and luxurious environment that reflects the high standards of our luxury fragrance brands.
Developing long-term relationships to improve client loyalty, leveraging sales/education tools and brand storytelling.
Acquiring deep knowledge of every product and the brand itself to act as a true expert. Provide expert knowledge to our clients on luxury fragrance brands and products.
Proactively cross-selling to introduce clients to our full product universe across categories.
Staying ahead of trends and product knowledge to confidently guide customers.
Taking initiative in creating unique in-store experiences that immerse clients in the universe of luxury fragrance.
Achieving daily sales goals and contributing to the overall store success.
Lead by example, demonstrating best practices in client service, product knowledge, and sales techniques.

Operational Standards - Fragrance

Ensure the luxe fragrance and fragrance area is impeccably maintained, with products well-stocked and displays visually appealing.
Manage inventory levels and conduct regular stock checks.
Oversee the implementation of visual merchandising guidelines to enhance client experience.

Event Support:

Occasionally support other store launches and special events, ensuring seamless execution and exceptional client experiences.

Brand Representation:

Serve as a brand ambassador, representing the luxury fragrance brands with professionalism and enthusiasm.
Uphold appearance and uniform standards to maintain a professional and luxurious image.
Stay informed about industry trends, new product launches, and competitor activities.

We would love you to apply if:

You thrive in an environment where Service Excellence is central, and where your ability to offer personalized, tailored experiences through your deep product knowledge helps create moments that go beyond a simple sale.
You are self-motivated, adaptable, and proactive, ready to take ownership of every client interaction, and eager to contribute to the growth of the store while being part of a high-performing team.
Passion for luxury products and a keen sense of style.
You are not only an enthusiast and able to adapt easily to any situation, but also self-motivated, focused and able to take initiatives.

Duties and Responsibilities

Time Spent

Drive Sales C Category Performance+ Client Engagement

70%

Operations – Fragrance

15%

Brand Representation

10%

Event Support

Working Conditions

Able to lift 50 lbs. / Standing for a majority of the workday. Ability to work in a fast-paced, dynamic

environment

Within Retail, occasionally at Field Support Centers and Training Venues.

Environment: Must be comfortable in store with high use of fragrance

Travel on occasion within [Province] (Potentially within Canada / US for Education Opportunities)

Ǫualifications

Proven experience in luxury fragrance sales (at least 1 year). Passion for luxury fragrance and a keen sense of style.
Exceptional client service, engagement and interpersonal skills
Excellent verbal and written communication skills.
Strong ability to connect with clients through storytelling and product knowledge.
Confident in cross-selling and creating personalized recommendations.
A proactive mindset with a passion for creating engaging in-store experiences.
Flexible, yet punctual and reliable.

#INDPRIO

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Operational Standards - Fragrance

Event Support:

Brand Representation:

We would love you to apply if:

Ǫualifications

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