Responsibilities:
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls and direct them to the appropriate staff members
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-pays or payments
- Maintain patient records and update electronic medical records (EMR) systems
- Assist with billing and coding tasks as needed
- Handle incoming and outgoing mail, faxes, and emails
- Keep the reception area clean and organized
Skills:
- Previous experience working at a front desk or in a dental or medical office is preferred
- Familiarity with electronic medical records (EMR) systems such as Paradigm and abeldent
- Knowledge of dental terminology is a plus
- Excellent communication skills, both verbal and written
- Proficient in using phone systems and handling multiple phone lines
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality of patient information
Job Type: Full-time
Pay: From $17.00 per month
Benefits:
- Dental care
- Extended health care
- On-site parking
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
