Perfect Home is now seeking the right candidate for our Warranty Administrator position at our Airdrie warehouse.
Applicants must be:
- Experience in a similar retail field required (Furniture, appliances, electronics)
- Experience with Quickbooks, Excel, Microsoft.
- Highly skilled in customer service (both by phone and email)
- Extremely organized
- Skilled in time management and staying up to date with in process files and follow up
- Passionate about providing excellent customer service and conflict resolutions
- Able to work independently and as a part of a team
- Reliable
Job duties include:
- Resolving warranty issues and providing options to customers that are satisfactory and cost effective
- Working with suppliers to manage cost recovery for damaged product
- Answering phones and assisting customers with inquiries or directing incoming calls to the appropriate persons
- High volume data entry using QuickBooks and Excel
- Assisting customers in facilitating manufacturers warranty
- Filing and organizing customer files
- Daily upkeep of administrative tasks
Job Type / Category
As a thriving retailer in the fast paced furniture industry, the role of Warranty Administrator is critical in ensuring our customers are satisfied well beyond the purchasing experience. The person in this position should have a desire to be a part of a winning team who is willing to go above and beyond to help drive our company toward further success.
Job Type: Full-time
Pay: $21.00-$23.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Work Location: In person
