MKZ Drywall – Airdrie, AB
Pay: $22.00 – $25.00 per hour (based on experience)
Schedule:
- Monday to Friday
- Initially 8:00 AM – 1:00 PM
- Opportunity to transition to full time hours (8:00 AM – 4:30 PM)
Position Type:
Subcontractor / Independent Contractor (GST Number Required)
About Us
MKZ Drywall is a growing residential and commercial drywall company serving Calgary, Airdrie, and surrounding areas. We are looking for a reliable, organized, and customer-focused Executive Assistant who is eager to grow with our company and take on increasing responsibilities over time.
Work Environment
This position is based in a professional in-home office located in Airdrie, Alberta. The successful candidate will work directly alongside the General Manager and CEO in a collaborative office setting.
We are looking for someone who is comfortable working closely with leadership, communicating openly, and contributing to a team-oriented environment.
This role offers direct exposure to the day-to-day operations of a growing construction company. You will work closely with both the General Manager and CEO, gaining hands-on experience in customer service, scheduling, sales support, operations, and business administration.
What We're Looking For
- Strong customer service and communication skills
- Comfortable speaking with clients by phone, email, and text
- Sales-minded with the ability to follow up on quotes and help convert leads into booked appointments
- Highly organized and detail-oriented
- Dependable, trustworthy, and punctual
- Motivated to learn new systems and processes
- Comfortable using computers, email, Apple products, and online software
- Able to work independently and take initiative
- Looking for a long-term opportunity with room for growth
Software & Systems
Experience with the following is considered an asset:
- Jobber
- WhatsApp
- Apple Computers (Mac)
- Gmail
Responsibilities
Phone Calls
- Answer incoming calls and quote requests
- Manage and review missed calls and messages from our AI Receptionist
- Follow up with potential and existing clients
- Handle customer questions and concerns professionally
- Escalate inquiries to management when required
Jobber Administration
- Follow up with new website inquiries
- Gather project information from prospective clients
- Schedule on-site assessment appointments
- Maintain and update client information within Jobber
- Learn and navigate our company systems and workflows
Email Management
- Monitor incoming company emails
- Respond to client inquiries
- Forward complex inquiries to management when necessary
- Maintain professional and timely communication
HomeStars Lead Management
- Review incoming leads
- Verify leads against existing Jobber requests
- Respond to new leads using company templates
- Follow up with prospects and schedule assessments
Client Follow-Up & Sales Support
- Follow up on quotes that have been sent
- Contact past clients regarding completed projects
- Assist with lead conversion and customer retention
- Support business development and growth initiatives
Why Join MKZ Drywall?
- Opportunity to grow into a larger role within the company
- Work directly with ownership and leadership
- Gain experience in construction administration, customer service, and sales
- Flexible opportunity that can transition from part time to full time
- Supportive and fast paced environment
To Apply:
Please submit your resume and cover letter via email ONLY along with a brief introduction explaining why you would be a great fit for this role.
Email: [email protected] and CC [email protected]
Pay: $22.00-$25.00 per hour
Work Location: In person
