Job Overview
Progressive Millwrights Inc. (PMI) is seeking a detail-oriented and proactive Operations Coordinator to support daily millwrighting operations, project execution, and financial tracking. This role plays a key part in coordinating jobs from intake through completion, ensuring accurate costing, efficient scheduling, and strong communication between office, field teams, and clients.
Your proactive approach and excellent communication skills will help foster a productive environment, streamline processes, and enhance overall organizational effectiveness. This paid position offers an exciting opportunity to develop your skills and team leadership within a fast-paced setting.
Key Responsibilities
- Input and maintain accurate job and project data within the field service management system
- Support job intake by reviewing client requests, reviewing job details as provided by internal staff, and aligning appropriate crews and equipment
- Review work orders and perform job cost tracking, ensuring all labor, materials, subcontractors, and expenses are captured correctly
- Assist with scheduling and dispatch of field teams, coordinating shutdowns, installs, service calls, and emergency work to align with customer production schedules
- Assist with the coordination of resources including millwrights, welders, subcontractors, and support staff to ensure proper coverage across all active jobs
- Organize equipment and material movement from the PMI shop to job sites, ensuring all required tools, materials, and supplies are ready ahead of mobilization
- Maintain clear and professional communication with customers regarding scheduling, site readiness, constraints, and job/project updates
- Document completed work, deficiencies, follow-ups, and maintenance recommendations to support accurate reporting and future service opportunities
- Support the Operations Manager, Sales Team, and General Manager with administrative and operational tasks as needed
- Monitor customer accounts to ensure they remain in good standing and assist with accounts receivable follow-ups and collections as assigned
- Assist with and help source, procure, and track materials, parts, and supplies required for ongoing and upcoming projects
- Provide input and recommendations to improve operational efficiency, workflows, and internal processes
Qualifications
- High School diploma or equivalent
- Post Secondary Degree in business Admin, operations management, industrial technologies preferred
- 2-3 years experience in an operations role within a high volume fast past work environment (construction or industrial sector preferred)
Work experience
- Experience in an operations role within a high volume fast past work environment
- Experience using field service management software would be considered an asset
- Experience in customer facing role would be considered an asset
Soft Skills
- Strong organizational and multitasking abilities with high attention to detail
- Excellent written and verbal communication for cross-functional coordination
- Analytical problem-solving and ability to remain calm under pressure during high-volume periods.
Join us as an Operations Coordinator to play a key role in maintaining an efficient workplace while developing your professional expertise. We value energetic individuals who thrive on organization, teamwork, and continuous improvement. Apply today!
Pay: $58,000.00-$65,000.00 per year
Benefits:
- Casual dress
- Commuter benefits
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Mileage reimbursement
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Ability to commute/relocate:
- Mississauga, ON L5T 1G5: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you located in the GTA including Mississauga?
Education:
- Secondary School (preferred)
Experience:
- Operations management: 3 years (preferred)
Work Location: In person
