Overview
Our well-established dental practice is looking for an energetic full-time Dental Receptionist to join our team. The successful candidate will have a passion for building strong patient relationships and contributing to the ongoing oral health of their community. This is a full-time position with requirment to work on each Saturday (office is closed on Wednesday & Sunday), and we are looking for a team member who can commit for long-term and grow with us.
Responsibilities and Duties
- Greeting and welcoming patients to the practice in a courteous manner and answering any inquires they may have.
- Scheduling, rescheduling, Confirming or handling Cancelled appointments as needed.
- Verify billing procedures, submit / co-ordinate insurance claims and pre-determinations, collect payments.
- Effectively manage the recall system and accurately maintain the patient database.
- Request dental insurance breakdowns.
- Coordinate lab cases and process patient referral letters.
- Performing daily general office tasks such as processing mail, scanning, ordering sundries, keeping the office clean and organized, etc.
- Always promote a professional image of the practice and be knowledgeable about the services the practice provides.
Requirements
- Excellent customer service skills.
- Friendly telephone etiquette.
- Certification in office administration, medical administration, or related fields is an asset.
- Previous experience working in a dental office.
- Knowledge of dental practice management software Open dental is an asset. Training will be provided, if needed.
- Must be a quick learner with good computer skills as we are a fully digital practice.
- Ability to multitask and continually change priorities of tasks
- Knowledge of dental terminology.
- Exceptional organizational skills.
We invite qualified candidates who are passionate about providing exceptional patient care to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Benefits:
- On-site parking
- Paid time off
Work Location: In person
