OVERVIEW
· Answers phone calls, providing price quotes and other information as well as gathering customer information for proper follow up and asking for the sale.
· Reviews shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
· Provides high level of service to internal and external customers.
· Pulls and fills orders from stock
· Orders parts that are in need of immediate re-stock.
· Notifies manager and tech when parts are received.
· Organizes parts to be used for all internal jobs.
· Makes sure all internal requests for parts are billed on service repair order
· Completing parts estimates in efficient and timely manner
· Complete prior day preparation process daily for all next day appointments
· Completes all returns issued to specific vendors.
· Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
· Sets up orders for daily shipment, delivery or pick-up.
· Keeps entire parts department area clean and uncluttered
· Participates in all training programs that are made available
· Keeps current on new products and product updates.
· Communicates well with techs to insure all proper parts are ordered
· Is able to research parts for older vehicles.
· Other duties as assigned
EXPECTATIONS
· Maintains a professional appearance
· Other training as needed
· Conduct yourself in a professional manner at all times
· Maintain a safe work environment
· Adhere to all company policies and procedures
· Ensure an exceptional customer service experience
· Work as a team player
Pay: $20.00-$30.00 per hour
Benefits:
Work Location: In person
