Position Title: SALES ASSOCIATE
Job Type: FULL TIME
Location: GRANDE PRAIRIE
Compensation: $19.00 - $25.00 per hour- (based on experience)
**Please Come by The Store and Introduce Yourself with a Resume! **
WINDSOR PLYWOOD GRANDE PRAIRIE
We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple – focus on our customer’s needs and provide outstanding customer service. We’re more than a local building supply company, and our business model is also very different. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all our customers. We are proud to have been in business 55+ years with stores across Canada and in the Pacific Northwest region of the United States.
SUMMARY OF POSITION
The Sales position is critical to the successful operation of our Store. The primary focus is customer service. Our Sales staff are friendly and approachable while they work with our customers through the entire sales cycle – from initial greeting of customer by name to the final departure after loading vehicle. The products require a solution & suggestion-based approach to compliment our customers’ projects. This ensures a dynamic & exciting sales experience for everyone involved – far different from our competitors.
THE BENEFITS
- Gain experience working with a Building Supply Company in business for 55+ years
- Competitive Pay | Employee Benefit Program *received after completing 90-day probationary period (Dental, Pharmaceutical, Healthcare Spending Account, Travel, Life and LTD insurance)
- Paid Vacation Time *received after completing 90-day probationary period
- Our team is generally not required to work Evenings, Sundays & Statutory Holidays
- Consistent, safe and healthy work environment
- Forklift Certification & Safety Training available
- Employee Mental Health & Well-Being Program
- PERKS: Employee discounted pricing
JOB DUTIES & TASKS
- Ensure every customer experience exceeds the customer’s expectations – go the extra-mile”
- Promote features/benefits of all products & services provided – “drive sales”
- Assist with customer project plans while providing suggestions and complimentary add-ons
- Actively participate, help develop, and contribute to sales training initiatives
- Find innovative methods to supply products to customers currently out of stock
- Placing regular stock orders & special-order sourcing while communicating arrival times
- Processing front-counter transactions and incoming phone calls
- Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked
- Assist with the counting of inventory and inventory adjustment tracking
- Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
- Handle customer problems & complaints in a positive & constructive manner
- Diligently follow Checklists, policies, processes & procedures
- Pitch in and support general tidiness and cleanliness of store and its facilities
KEY REQUIREMENTS
- Must have completed Grade 12. Prior sales experience is an asset
- Applicants with prior Building Supply Industry experience will be given preference
- Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition
- Excellent verbal and written communication skills in English
- Ability to be personable and social with customers to help deliver sales
- Prioritize tasks and manage time effectively, always mindful of the customer
- Flexible, honest, acting in all situations with professionalism and integrity
- Able to deal with changes, delays, or unexpected events in a professional & timely manner
- Must be able to list 50lbs
- A valid Alberta driver license is required
- Permanent resident of Canada is preferred
GENERAL PHYSICAL REQUIREMENTS
1. Positional Tasks
a. Standing 50%
b. Walking 30%
c. Trunk Rotation 10%
d. Front carry (up to 50lbs) 5%
e. Lifting/Bending 3%
f. Stair/Ladder Climbing 2%
2. Visual ability to use Computer screens & read small labels
3. Auditory ability to use telephone hand-set
GENERAL WORKING CONDITIONS
Busy, high-volume work environment
Exposure to some wood dust & debris and outdoor weather elements
Regular overtime will be offered and expected during staff shortages, seasonal high traffic periods, inventory-counts and special projects
#windsorplywoodishiring
Job Type: Full-time
Pay: $19.00-$25.00 per hour
Benefits:
- Dental care
- Paid time off
- Vision care
Application question(s):
- Are you able to lift 50lbs?
Experience:
- Sales: 1 year (required)
- building materials: 1 year (required)
Work Location: In person
