Canary District Animal Hospital is a progressive, privately owned veterinary hospital located in the heart of downtown Toronto. We are committed to providing exceptional medical care and an outstanding client experience. Our veterinarians have extensive backgrounds in both general practice and emergency medicine, and we pride ourselves on fostering a collaborative, supportive, and positive workplace.
We are currently seeking a full-time Veterinary Receptionist to join our growing team. This position is Monday to Friday only (weekends or statutory holidays) making it an excellent opportunity for someone looking for work-life balance while building a rewarding career in veterinary medicine.
As the first point of contact for our clients, our reception team plays a vital role in creating a welcoming, compassionate, and efficient experience for both pets and their families. We are looking for someone who is organized, personable, detail-oriented, and thrives in a fast-paced environment.
Key Responsibilities
Responsibilities include, but are not limited to:
- Greeting clients and their pets with warmth and professionalism
- Answering and directing phone calls
- Scheduling appointments efficiently
- Maintaining accurate patient records
- Weighing patients upon arrival and updating medical records
- Responding to client emails and other communications
- Processing invoices, estimates, receipts, and payments
- Tracking vaccine reminders and preventive care reminders
- Assisting with maintaining a clean, organized, and welcoming hospital environment alongside the rest of the team
- Supporting efficient daily workflow and providing exceptional client service
What We're Looking For
The ideal candidate will have:
- Previous experience working in a veterinary clinic or animal hospital preferred, or significant experience in a fast-paced customer service or hospitality environment
- Excellent customer service and communication skills
- Strong written and verbal English skills
- A positive, team-oriented attitude
- Exceptional organizational skills and attention to detail
- Confidence communicating with clients in person, by phone, and electronically
- The ability to multitask and remain calm under pressure
- Comfort handling financial transactions accurately
- Good animal handling skills
- A willingness to learn and grow professionally
- Reliability and punctuality
Physical Requirements
- Ability to stand for extended periods
- Comfortable using ladders and step stools
- Ability to lift moderate amounts of weight
What We Offer
We believe in supporting our team and investing in their success. We offer:
- A fun, friendly, and supportive work environment
- Competitive above-average compensation based on experience and skills
- 80% employer-paid medical and dental benefits for full-time employees
- Generous staff discounts on veterinary services and pet products
- Continuing education opportunities and support when applicable
- Opportunities for growth within our privately owned practice
- Monday–Friday schedule withno weekends or statutory holidays
Compensation
Compensation is competitive and will be determined based on your experience, skills, and qualifications.
If you're passionate about animal care, enjoy building relationships with clients, and want to be part of a supportive team that truly values its employees, we'd love to hear from you.
Job Type: Full-time
Pay: From $21.50 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
Work Location: In person
