Our client, a leading organization in the financial services industry, is seeking a Senior Service Delivery Specialist to join their team.
As a Senior Service Delivery Specialist -you will be part of the Learning & Development department supporting the planning, organization, assessment, development and implementation of a key Learning and Development initiative.
Job Title: Senior Service Delivery Specialist
Location: Toronto, ON (Hybrid)
Pay Range: $36.39/hr
Shift: Monday to Friday 9AM to 5PM
Duration: 4 months contract
What's the Job?
- Administrative Support – Act as centralized contact for L&D program delivery support for learners, internal partners and client groups. Schedule participants into workshops and training sessions.
- Where necessary, manage the flow of the session, by driving the deck during the sessions, moving participants from session to session, monitoring timing/agenda and minimize disruptions
- Manage all incoming questions, consolidate on the fly and call out the question(s) to the speaker to answer
- Coordinate and schedule trainers, balancing multiple priorities to ensure seamless program delivery
- Single point of contact for participants pre and post session
- Responding to emails from all levels across the organization
What's Needed?
- Proficiency in Excel, PowerPoint, and Outlook
- Strong verbal and written communication skills with experience engaging multiple stakeholders
- Ability to adapt to changing circumstances and manage workload in an ambiguous environment
- Experience with scheduling or planning in various platforms is beneficial
- Excellent organizational skills and attention to detail
What's in it for me?
- Opportunity to work in a dynamic and inclusive environment
- Engagement in meaningful talent development initiatives
- Potential for extension based on business needs
- Hybrid work model
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
