Job Summary
We are seeking a professional and organized Dental Receptionist or Asisstant to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing front desk operations with efficiency and a friendly demeanor. This role requires excellent communication skills, familiarity with dental and medical terminology, and experience with electronic dental records systems such as Abeldent Local+. The Dental Receptionist or Assistant will play a vital part in ensuring smooth office operations, scheduling appointments, and providing exceptional patient service.
Duties
- Greet patients warmly and manage check-in/check-out procedures at the front desk
- Schedule, confirm, and reschedule patient appointments using Abeldent Software
- Answer phone systems professionally and assist with patient inquiries
- Verify insurance information and process billing
- Maintain accurate patient records and ensure confidentiality in compliance with HIPAA regulations
- Collect payments, co-pays, and handle billing procedures efficiently
- Prepare and manage patient correspondence, including appointment reminders and follow-up communications
- Assist with administrative tasks such as filing, data entry, and managing office supplies as well as direct deposits to the dentist
- Coordinate with dental staff to ensure smooth daily operations
- Assist the dentist with patient appointments and procedures
- Sterilize instruments and bag them according IPAC requirements
- Tear down and clean rooms to get ready for next patient
- Keep inventory of supplies and place orders for office
Qualifications
- Previous experience as a dental receptionist or in a dental or medical office setting preferred but willing to train the right person
- Proficiency with dental practice management software such as Abeldent is preferred but willing to train
- Knowledge of medical/dental terminology or some understanding
- Excellent organizational skills and attention to detail
- Ability to handle busy phone systems efficiently while maintaining professionalism
- Exceptional customer service skills and a friendly demeanor
- Office experience in a fast-paced environment is highly desirable
- Familiarity with front desk operations, administrative procedures, and basic billing processes
This role offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.
Pay: $20.00-$28.00 per hour
Work Location: In person
