Communications Sales Representative
About Us
Expert Mobile Communications is a locally owned and operated communications company with over 30 years of experience serving Grande Prairie and customers across Canada. Our business covers a wide range of communication solutions, including TELUS Mobility, two-way radios, communication equipment, customer installations, and ongoing support. We are a diverse, team-focused company that takes pride in providing great service to our customers.
About the Role
We are looking for a Full-Time Communications Sales Representative to join our team in Grande Prairie, Alberta. This is a diverse, customer-facing role that includes TELUS Mobility, two-way radios, front-end sales, customer installs and support, and assisting our team with day-to-day customer needs.
The ideal candidate has 1–2 years of sales and customer service experience, is comfortable learning new technology and products, and is willing to jump in and support the team wherever needed. Previous TELUS Mobility experience is considered an asset.
Key Responsibilities
- Engage with customers, understand their needs, and recommend the right products and solutions.
- Sell and support TELUS Mobility plans, devices, accessories, and services.
- Assist customers with two-way radios, accessories, and related communication solutions.
- Support front-end sales and identify additional sales opportunities.
- Assist with coordinating customer installs, service requests, and follow-up.
- Provide ongoing customer support, answer questions, and help resolve issues.
- Maintain up-to-date knowledge of products, promotions, and services.
- Process transactions, activations, upgrades, and plan changes accurately.
- Build strong customer relationships and encourage repeat business.
- Work closely with the entire team and provide support wherever needed.
Qualifications & Experience
- 1–2 years of sales and customer service experience.
- Previous TELUS Mobility experience is considered an asset.
- Experience in telecommunications, technology, two-way radios, or retail sales is an asset.
- Strong sales skills with the ability to identify customer needs and sales opportunities.
- Confident and comfortable engaging with customers.
- Strong communication, organization, and problem-solving skills.
- Willingness to learn new products, technology, and systems.
- Dependable, motivated, and able to take initiative.
- Strong team player with a positive, customer-focused attitude.
How to Apply
If you’re a motivated sales professional who enjoys working with customers, learning new technology, and being part of a team, we want to hear from you.
Submit your resume to [email protected]
Job Type: Full-time
Schedule: Monday to Friday
Benefits: Dental care
Work Location: In person
Benefits:
Work Location: In person
