RESPONSIBILITY OVERVIEW:
Reporting to the Regional Director, the General Manager is accountable for the overall operations and results of the business. This includes Culture, employee skills and leadership development, food quality, food cost, labour cost, execution, cleanliness, adherence to standards, and being 100% guest obsessed. You will be responsible for delivering expected financial results that contribute to overall profits Lone Star.
WORKING RELATIONSHIPS:
Role executed in conjunction with the following departments and or external service providers. Kitchen Manager, Front of House Managers, Suppliers, Vendors, Support Center.
Job Type / Category
Business Acumen – Opportunity Spotting and Problem Solving
- Utilize Net Promoter scores and guest feedback to improve the overall execution from the kitchen and enhance the guest experience
- Identify opportunities in the kitchen and dining room to improve profitability
- Achieve and maximize profits through management of line by line controls
- Successfully implement new menu rollouts
- Achieve planned labour targets through proper forecasting and management
- Achieve planned COGS targets through system utilization and follow up
- Strong understanding of financial P&L
Coaching and Teaching
- Provide ongoing development and coaching to your management team and hourly staff.
- Ensure all training tools are being utilized and testing completed on time.
- Perform reviews on all managers along with aligning and implementing an individual development plan for each of them
- Consistent weekly communication around successes and opportunities
- Weekly 1-on-1’s completed with your management team
Leading, Motivating, and Inspiring while managing Culture
- Establish and achieve clear business goals and financial targets with your Regional Director, which is then filtered down to your management team
- Developing a comprehensive manpower plan to effectively meet execution needs for ongoing operations, new restaurant development, and turnover
- Demonstrate guest-led focus by regularly engaging guests and staff
- Make tough people and business decisions that will allow us to continue to improve our brand health
- Not only identify gaps in execution and standards, but always be looking to improve on the status quo during every shift
- Must be able to inspire, teach, motivate, and drive business initiatives with the team
- Must have a passion for executing amazing food and service and look to incorporate fun into every shift
Compliance
- Conduct audit on your restaurant twice a year
- All food safety and HACCP guidelines met and followed daily
- Health and Safety boards up to date
- Must maintain all brand standards
Company Profile
Southern Hospitality, North of the Border. Lone Star Texas Grill brings together great people and exciting food to create memorable dining experiences. We’re looking for upbeat, caring, hard-working people to join our family and deliver a memorable experience, every time. In exchange we offer a fun, team-oriented environment, flexible hours, competitive wages and career development for motivated team members. Whether you’re looking to build your resume, or for a stepping stone to a career in hospitality, we will work with you to achieve your potential. And, of course, have a great time doing it! Our Lone Star Culture is what brings to life our passion of Every Guest Experience, Every Time.
*Lone Star Texas Grill welcomes applications from persons with disabilities and provides accommodations, upon request, at all stages of the recruitment/selection process.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
Work Location: In person
