Job description:
Experienced Dental Receptionist / Future Office Manager Opportunity
We are seeking an experienced, polished, and patient-focused Dental Receptionist to join our growing practice. This is an excellent opportunity for a strong front desk professional who is not only highly capable in reception and scheduling, but who also has the potential to grow into an Office Manager role over time.
We are looking for someone who is warm, confident, efficient, exceptionally organized, and an outstanding communicator. The right candidate will take pride in creating an excellent patient experience, maintaining a smooth and professional front office, and contributing to the continued growth and success of the practice.
Position Details
- 4 days per week with possibility of 5
- Primary location in the West End
- Occasional shifts may be required at our Central location(s)
- Willingness to travel between locations is considered a strong asset
What We’re Looking For
- Minimum 5 years of dental reception/management experience
- Minimum 2 professional dental office references
- Strong knowledge of dental software
- Exceptional communication and interpersonal skills
- Proven strength in booking, scheduling, and patient coordination
- Highly organized, detail-oriented, and efficient in a fast-paced environment
- Friendly, polished, and professional presence
- Dependable, proactive, and solution-oriented
- Strong leadership ability, discretion, and professionalism in handling team and HR matters
- Experience with growing and managing referrals for a new practice
Preferred Qualifications
- Direct experience with dentures and implants is strongly preferred
- Candidates without direct denture and implant experience may still be considered, as we are willing to train the right person
- Leadership ability and interest in future growth into an Office Manager role is an asset
- Flexibility and willingness to travel between office locations is a bonus
- French is a bonus but not required
Key Responsibilities
- Welcome patients with warmth, professionalism, and confidence
- Manage bookings, schedule flow, and front desk coordination
- Answer calls, respond to patient inquiries, and support clear communication
- Maintain accurate patient records and administrative documentation, responsible for reconciling visa, bank and day end, week end, month end reports.
- Support treatment coordination and the overall patient experience
- Manage and grow referral relationships, with a strong focus on building West End referrals
- Play an important role in helping build out and establish the new West End office
- Assist with office staff management, team coordination, and daily front office leadership
- Support HR-related responsibilities, including staff communication, onboarding support, scheduling coordination, and maintaining a professional and accountable office environment
- Help ensure the office runs smoothly, efficiently, and professionally each day
- Contribute positively to team culture, growth, and operational development
Opportunity
This role is ideal for someone looking for more than a standard reception position. We value individuals who take initiative, think ahead, and are excited by the opportunity to help grow a practice. For the right candidate, there is real potential for increased responsibility and advancement into office management.
Please apply with your resume and 2 office references.
Job Type: Full-time
Work Location: In person
Pay: $30.00-$38.00 per hour
Application question(s):
- How many years of dental experience do you have?
- Which dental office have you worked in last?
Work Location: In person
