The Manager, People Relations leads, coaches and develops an assigned team of People Relations Consultants and Advisors. As one of two Managers, this position works collaboratively with the other Manager to provide aligned leadership across the department. Each Manager is accountable for their team and portfolio while sharing responsibility for consistent practices, coordinated service delivery and the effectiveness of the People Relations function. This includes setting priorities, allocating resources and monitoring workloads. The Manager provides guidance and escalation support for complex or high-risk employee and labour relations matters, including investigations, grievances, complaints, performance management and disciplinary action. They oversee fair and timely resolutions and review reports and recommendations to ensure they are thorough, evidence-informed, legally sound and aligned with policies, collective agreements and ethical standards. Collaborating with senior leaders, operational partners, unions and other stakeholders, the Manager translates complex matters into practical, risk-informed recommendations. They apply sound judgment and business acumen when considering operational, workforce, financial and reputational implications. The Manager leads initiatives to standardize and modernize People Relations practices, optimize work processes and improve service consistency, responsiveness and effectiveness. They use workforce trends, organizational insights and service data to identify risks, set priorities and develop proactive solutions. The Manager also provides education on investigations, conflict resolution, labour legislation and employee relations practices; champions Covenant Health’s Mission, Vision and Values; and performs other duties within the scope of the role. This is a non-unionized position.
- Classification: Manager
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Union: COV OUT OF SCOPE
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Unit and Program: People Relations
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Primary Location: Cabrini Centre
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Location Details: As Per Location
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Employee Class: Regular Full Time
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FTE: 1.00
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Posting End Date: 08-SEP-2026
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Date Available: 05-OCT-2026
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Hours per Shift: 7.75
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Length of Shift in weeks: 2
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Shifts per cycle: 10
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Shift Pattern: Days
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Days Off: Saturday/Sunday
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Minimum Hourly Salary: $50.20
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Maximum Hourly Salary: $75.30
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Vehicle Requirement: Not Applicable
Required Qualifications:
Bachelor’s degree in Human Resources, Industrial Relations or related field. 10+ years of progressive HR experience, including 5+ years in a formal or informal leadership role within employee relations or labor relations. Advanced knowledge of labour laws, collective agreements, and conflict resolution strategies.
Additional Required Qualifications:
Proven ability to lead, coach and develop teams responsible for complex cases and high-risk employee and labour relations matters. Demonstrated ability to establish accountability, manage complexity, set priorities and deliver results in a fast-paced environment. Strong business acumen and the ability to assess operational, workforce, financial and reputational implications when making decisions and recommendations. Sound judgment and demonstrated ability to make timely, evidence-informed and risk-informed decisions. Exceptional communication, negotiation, collaboration, relationship-building and stakeholder-management skills, with the ability to establish trust, influence others and work effectively with senior leaders, unions and multidisciplinary partners. Demonstrated ability to optimize work processes and improve service consistency and effectiveness. Ability to manage competing priorities while maintaining discretion, professionalism and ethical judgment. Proficiency with Microsoft Office applications and human resources systems. Understanding of the healthcare system from a corporate human resources perspective. Commitment to Covenant Health’s Mission, Vision and Values.
Preferred Qualifications:
CPHR Designation. Certification in workplace investigations and/or labor relations. Leadership experience within a complex, multi-unionized healthcare or public-sector environment.
