Role Summary
We're looking for a Cleaning & Content Processing Technician who enjoys detailed, hands-on work and takes pride in helping families recover after unexpected property damage.
When homes or businesses experience water, fire, mold, or other losses, you'll play an important role in protecting, documenting, cleaning, and restoring clients' belongings. Every item you handle represents something important to the people we serve, and your care and attention to detail help make the recovery process a little easier.
You'll work as part of an experienced restoration team using established procedures and industry standards to deliver high-quality results.
What you can expect
- Steady, year-round work
- A supportive, family-run team
- Paid industry training and certification opportunities
- Variety in your work every day
- Opportunities to build a long-term career in restoration
What you'll be responsible for
- Cleaning and restoring contents following water, fire, mold, and other property losses
- Carefully inventorying, documenting, packing, transporting, and storing customer belongings
- Completing restoration and cleaning work according to IICRC standards and company procedures
- Maintaining accurate documentation using company technology platforms
- Ensuring work is completed efficiently, accurately, and to quality standards
- Communicating clearly with supervisors and team members throughout each project
- Assisting with pack-outs, pack-backs, and warehouse organization
- Maintaining safe, clean, and organized work areas
- Providing respectful, professional service while working in customers' homes and businesses
- Assisting teammates with restoration activities as required
- Participating in the on-call rotation for emergency service calls
What success looks like in your first 90 days
First 2 weeks
- Learn our cleaning processes, documentation standards, inventory systems, and safety procedures
- Become familiar with restoration equipment and content handling procedures
By 30 days
- Independently complete standard cleaning and content processing tasks
- Demonstrate strong attention to detail and professionalism with customers
By 60–90 days
- Confidently manage assigned content restoration tasks from start to finish
- Produce accurate inventories and documentation with minimal supervision
- Contribute to efficient project completion while maintaining quality standards
What you bring
- Excellent attention to detail
- Strong organizational skills
- Professional and compassionate customer service
- Good communication and teamwork skills
- Ability to work independently in a fast-paced environment
- Strong time management and problem-solving abilities
Nice to have
- Previous restoration, cleaning, moving, or warehouse experience
- IICRC certification
- Working at Heights certification
- Standard or Emergency First Aid
Requirements for the role
- Ability to routinely lift 50 lbs
- Valid Ontario Class G driver's license with a clean driver's abstract
- Ability to operate company vehicles
- Willingness to participate in an on-call rotation
- Willingness to complete a criminal background check
Benefits
- Health care and dental benefits
- RRSP matching
- Profit sharing
- Paid training and certification renewals
Community & Team
We're locally owned and actively involved in the communities we serve. Team members may choose to participate in optional community initiatives such as Habitat for Humanity projects or employee-selected charitable events. Participation is always voluntary.
What to expect from the hiring process
- We acknowledge applications within 48 hours
- Short phone screen → Structured interview → References → Offer
We use automated tools, including AI, to support parts of our recruitment process. All hiring decisions are made by our team.
We thank all candidates for applying; however, only those selected for an interview will be contacted.
About DKI Miller Restoration
DKI Miller Restoration is a locally owned restoration company serving our community with emergency response, mitigation, contents cleaning, and reconstruction services. We help homeowners and businesses recover after property damage while delivering exceptional customer service during some of life's most challenging moments.
Our Commitment to Inclusion and Accessibility
DKI Miller Restoration is proud to be an equal opportunity employer. We are committed to building a diverse team that reflects the community we serve and fostering an inclusive, respectful, and welcoming environment for everyone.
If you require accommodation at any stage of the recruitment process, please let us know. We’re happy to work with you to ensure your experience is comfortable and barrier-free.
DKI Miller Restoration also leverages AI-based tools in parts of our recruitment process to help us reduce bias and improve efficiency. All applications are reviewed with care by our team, and final hiring decisions are always made by real humans.
Pay: From $19.50 per hour
Benefits:
- Dental care
- Extended health care
- Profit sharing
- RRSP match
Work Location: In person
