About Us:
Hammam Retreat & Spa is a luxury wellness destination inspired by traditional Moroccan hammam rituals, offering relaxing spa experiences in a warm, welcoming environment. We are looking for a friendly, organized, and customer-focused Front Desk Receptionist to join our team and help create exceptional experiences for every guest who walks through our doors.
Position: Part-Time / Full-Time Front Desk Receptionist
Location: Calgary, AB
Responsibilities:
- Welcome and check in guests with a warm and professional attitude
- Manage bookings, appointments, and spa schedules using our booking software
- Answer phone calls, emails, texts, and guest inquiries promptly
- Assist guests with service recommendations and retail purchases
- Process payments and handle daily transactions
- Ensure reception and guest areas remain clean, organized, and inviting
- Coordinate with therapists and estheticians to ensure smooth daily operations
- Assist with gift card sales and membership inquiries
- Support light administrative and operational tasks as needed
Requirements:
- Previous front desk, reception, customer service, spa, hotel, or hospitality experience preferred
- Strong communication and multitasking skills
- Comfortable using computers, booking systems, and social media messaging
- Professional appearance and positive attitude
- Ability to remain calm and organized in a fast-paced environment
- Weekend and evening availability preferred
- Passion for wellness, beauty, and guest care is an asset
What We Offer:
- Supportive and positive work environment
- Employee discounts on spa services and retail products
- Growth opportunities within the company
- Beautiful luxury spa setting
- Training provided
At Hammam Retreat & Spa, we believe every guest experience starts at the front desk. If you enjoy creating memorable experiences and love wellness and hospitality, we’d love to hear from you.
Pay: $16.00-$18.00 per hour
Work Location: In person
